Error on importing Word file to Frame+SGML

[RBoyce@xxxxxxxxx]

I am using FrameMaker 5.56 on a PC and I'm importing a Word 97 file (copy
into document). This is our standard procedure, and we use a customized
Word template optimized for this.

However, I have a couple files that are giving me a problem. As the
progress bar approaches 50% or so, it stops, and then I get this error
message:
  The filter encountered an error and could not complete the translation.

I've been trying to figure out what the problem is with the Word files.
Alas, these files have a checkered past, and none of my usual Word
troubleshooting techniques has resolved the problem. They *seem* properly
styled and free of weird stuff. Since the files look ok, I don't know what
needs fixing! The Frame filter documentation hasn't given me any leads.
Does anyone know what kinds of things cause the Word 97 import filter to
choke?

thanks,
Rachel Boyce
Information Design Specialist, Lead
Sybex, Inc.




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