Re: Error on importing Word file to Frame+SGML

[Thomas Neuburger <thomasn@xxxxxxxxxxxxxxxx>]

Hi Rachel,

This is not an uncommon problem. Word (or RTF) to Frame is dicey at best. 
Try outputing to .rtf instead of .doc AND using the Japanese RTF import 
filter that comes with Frame. That seems to be more robust. You might also 
try Save As in Word using different flavors of Word/RTF files.

There are other more time-consuming ways to import Word files, but for long 
docs it's best to find a filter that works.

Good luck,

Tom Neuburger
The Masters Series: FrameMaker 6
ISBN 1-930597-01-0
On sale at http://www.bn.com

RBoyce@sybex.com wrote:

>I am using FrameMaker 5.56 on a PC and I'm importing a Word 97 file (copy
>into document). This is our standard procedure, and we use a customized
>Word template optimized for this.
>
>However, I have a couple files that are giving me a problem. As the
>progress bar approaches 50% or so, it stops, and then I get this error
>message:
>   The filter encountered an error and could not complete the translation.
>
>I've been trying to figure out what the problem is with the Word files.
>Alas, these files have a checkered past, and none of my usual Word
>troubleshooting techniques has resolved the problem. They *seem* properly
>styled and free of weird stuff. Since the files look ok, I don't know what
>needs fixing! The Frame filter documentation hasn't given me any leads.
>Does anyone know what kinds of things cause the Word 97 import filter to
>choke?
>
>thanks,
>Rachel Boyce
>Information Design Specialist, Lead
>Sybex, Inc.
>
>
>
>
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