Re: Printer Crash: Query

[Dov Isaacs <isaacs@xxxxxxxxx>]

Colin,

You can and normally will have multiple PostScript devices (including
the Distiller) driven by a single driver, differing only in terms of
the PPD and user-selected options associated with each of the printers.

Quite frankly, it is very hard to remotely diagnose how your IS folks
screwed your system up. I know of dozens of ways. One way is to provide
print spooling services to Windows 2000 and XP users from a Windows NT 4
system, in which case the NT 4 sends its drivers to you for your use.
Bad, bad, bad, bad! But there are other scenarios, also. Again, without
hands on your system, further speculation is useless.

        - Dov



At 2/21/2002 10:16 AM, Colin Green wrote:
>Hello Framers --
>
>My printer saga has raise a question that I'm hoping someone on the list can
>answer. What is the relationship between the Distiller printer driver that I
>use to make a postscript file for PDF and my Lexmark driver that runs to
>hardcopy?
>
>Frame crashed both when I attempted to print hardcopy to the Lexmark AND
>when I attempted to generate a postscript file for PDF. I was confused by
>this in my attempts to diagnose the problem. I had assumed (incorrectly)
>that the Distiller driver was completely independent. One of the first items
>that I checked was that I had the correct PS driver to work with FM6. I even
>re-installed to be sure that driver was good to go. Days later, however,
>when the UNIX admin switched my Lexmark driver, it not only fixed the crash
>when printing hardcopy, but it also fixed the Frame crashing when generating
>a postscript file. 
>
>You see, I have no choice about the Lexmark driver. That is provided by IS.
>I think you see where I'm going with this. 
>
>Thanks!
>
>Colin


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