RE: Show-stopping problem: Spacing in Docute

["Debbi Leipold" <debbi@xxxxxxxxxxxxxxxxxx>]

Send me the file.  I'll convert it and then bring it up in ghostview to look
at the actual postscript and see if I can reproduce your problem.  I suspect
it is any of three things,

It is the ppd, an error in your variable structure, or the docutech settings
the printer is using.

Who is doing the printing?

> -----Original Message-----
> From: owner-framers@omsys.com [mailto:owner-framers@omsys.com]On Behalf
> Of smurphy@softworkscc.com
> Sent: Thursday, April 15, 1999 7:57 AM
> To: framers@frameusers.com; framers@omsys.com
> Subject: Show-stopping problem: Spacing in Docute
>
>
> I'll try this one again, because it is a genuine show-stopper.
> If we don't solve it, then we can't print to DocuTech, and must
> be content with cruddy photocopy/scanning processes. If you solve
> the problem, I'd sure appreciate a pointer to someone who might
> be able to help.
>
> We are publishing manuals now by printing hard copies on a laser
> printer and then *scanning* them into a DocuTech because of a
> problem with spacing in the variable text in footers. Would
> appreciate any advice on on this; the results of the PostScript
> files are UNACCEPTABLE as they are.
>
> New information
> ===============
> (1) I tried implementing a "fix" that was sent to me, requiring
> me to change strings of 2012, 2013, 2014 to 2015 in the Xerox
> Docutech PPD. It did not solve the problem.
>
> (2) I "tested" the PS files by distilling them. THE PROBLEM
> DOES NOT OCCUR WHEN I DISTILL TO PDF, ONLY WHEN WE PRINT TO
> DOCUTECH. (However, no doubt, someone will once again try to
> tell me to "redistill"!)
>
> (3) PDFs produce the usual unacceptable "fuzzy" screen captures.
> No matter what we do. NOT A SOLUTION.
> This is not the problem, the PS files ARE.
>
> (4) The printer reports this same problem occurs with another
> customer's work, and that customer is another FrameMaker user.
> ============================================================
> Here's the original problem:
>
> I am printing a FrameMaker book to PostScript for subsequent
> processing by a Docutech. A strange error appears only in
> headers and footers. I suspect that the error has little to do
> with the fact that it is in a header or footer, and much to do
> with the fact that it is in a variable (Running H/F 2)
> (which places the text of the last Heading1 paragraph in the footer).
>
> For some reason, the textual output of the PS file inserts extra space
> between the first letter of the text of the variable and the rest of the
> variable. For example in the following footer (a real example):
>
>  -----------------------------------------------------------------------
> C-8 J   obstream Desriptions                           Blah blah blah...
>
> This footer is from an appendix. The page number variable (C-8)
> prints okay, but note the spaces between the "J" in Jobstream
> and the subsequent text. This error is not consistent, i.e.,
> it doesn't occur all the time (I haven't established a pattern)
> but it is very frequent.
>
> Other Notes
>  -----------
>  - The document prints fine in hard copy to our PCL printer.
>  - I recently (within the past few weeks) downloaded the latest
> Adobe PS
> driver.
>  - I downloaded the Xerox Docutech 135 PPD from Xerox's site.
>  - Am using a Windows 95 system, Frame 5.5.6
>  - This is not going to Acrobat. No, Acrobat is irrelevant. No, I am not
> Distilling (however, when I do distill the PS file I use Distiller 3.02,
> yes, the latest version, yada yada.... someone is going to forget that
> I am talking about preparing PS files for the Docutech....)
>
> Many thanks for any suggestions you may have.
>
> Steve Murphy
> Senior Documentation Specialist
> Adobe Certified Expert/FrameMaker, Acrobat
> SOFTWORKS, Inc.
> 5845 Richmond Highway
> Alexandria, VA  22303 USA
> (703) 317-8879
> smurphy@softworkscc.com
>
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