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RE: Error on importing Word file to Frame+SGML



I agree with Lester -- save your file in .RTF format. In addition, if you
have tables (especially if they're large) strip out shading, unmerge cells,
etc. from the tables. Also, have you removed the headers/footers, TOC, etc.
from the Word doc? If not, you should do so. (You can e-mail me offline and
I can send you 1 or 2 docs that I refer to when converting Word to
FrameMaker.)

I had a few documents loaded with tables that contained merged cells and
shading.  Once I stripped the tables and saved them as .RTF files, I had no
problem importing the .RTF file into FrameMaker (6.0 I believe).



-----Original Message-----
From: RBoyce@sybex.com [mailto:RBoyce@sybex.com]
Sent: Monday, February 11, 2002 7:20 PM
To: framers@omsys.com
Subject: Error on importing Word file to Frame+SGML



I am using FrameMaker 5.56 on a PC and I'm importing a Word 97 file (copy
into document). This is our standard procedure, and we use a customized
Word template optimized for this.

However, I have a couple files that are giving me a problem. As the
progress bar approaches 50% or so, it stops, and then I get this error
message:
  The filter encountered an error and could not complete the translation.

I've been trying to figure out what the problem is with the Word files.
Alas, these files have a checkered past, and none of my usual Word
troubleshooting techniques has resolved the problem. They *seem* properly
styled and free of weird stuff. Since the files look ok, I don't know what
needs fixing! The Frame filter documentation hasn't given me any leads.
Does anyone know what kinds of things cause the Word 97 import filter to
choke?

thanks,
Rachel Boyce
Information Design Specialist, Lead
Sybex, Inc.




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