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Re: Frame won't install

I have seen this problem with, as I recall, a Fiery Color postscript printer
driver as the default printer. Try setting another printer as the default in
Windows and then open Frame. You may have to go through several. I don't
know why this occurs but I am sure that Dov Issacs can explain it lucidly!


Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
Anthrobytes Consulting
Home of RoboNEWS(tm), the unofficial RoboHELP newsletter
Check out www.WinHelp.net!
See www.sharonburton.com!

-----Original Message-----
From: John Pitt <jpitt@wilcom.com.au>
Date: Thursday, 11 February, 1999 4:17 PM

>We've been trying to install 5.5.6 on an elderly Pentium, but get the
>following message when we try to start Frame:
>                           Fatal Error [c0000005] occured
>                           Please record this error number and
>                           actions leading up to this error and send
>                           to comments@frame.com Blah Blah Blah
>Events leading up to this problem
>1/ When first installed it comes up with this error after re-boot and
>starting application
>2/ Tried re-installing to different location (still same problem).
>3/ Thought maybe a Windows problem so wiped hdd and re-installed Win95
>4/ After Windows95 installed, re-installed Frame maker, still the same
>5/ Added more memory (to 32 Mb), same result
>6/ Ensured that a printer was set as default, same result
>This one is new to me -- any suggestions?

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