RE: FrameMaker freezes when printing PostScript with Generate Acrobat Data

[Jim Stauffer <jstauffer@xxxxxxx>]

I ran into something similar. I started deleting things from the page that
choked until I had isolated the offending item. In my case, it was a graphic
done with FM's own drawing tool. I redrew the piece in Illustartor and
imported it. The file postscripted fine after that.


Jim Stauffer
Senior Technical Writer
Pacific Broadband Communications 
http://www.pacificbroadband.com 


P.S. We have an opening for a writer with a background in broadband cable or
telephony (or related RF technologies). In Silicon Valley.



> -----Original Message-----
> From: hedley_finger@myob.com.au [mailto:hedley_finger@myob.com.au]
> Sent: Sunday, June 03, 2001 10:50 PM
> To: framers@omsys.com; framers@frameusers.com;
> austechwriter@yahoogroups.com
> Subject: FrameMaker freezes when printing PostScript with Generate
> Acrobat Data
> 
> 
> Adobe People:
> 
> I wasted about three hours on Friday trying to produce a 
> fully hyperlinked
> PDF file from a FrameMaker book, that is, with Generate 
> Acrobat Data turned
> on in the Print dialogue.  The symptoms were that the book printed to
> PostScript successfully until it encountered a particular page in a
> particular file.  This file could not be printed to 
> PostScript by itself
> either.
> 
> I tried all the usual superstitious fixes: saving to MIF then 
> re-opening
> and saving as FM binary; taking a fresh copy of our master 
> template file,
> emptying it, copying the entire content of the offending 
> file, pasting into
> master, saving as MIF, and re-opening.
> 
> A search of <http://www.adobe.com/> failed to turn up any 
> tech support and
> bug note documents that had any bearing on the problem.
> 
> The maddening thing is that this process has worked well in 
> the past with
> exactly the same master template controlling the design, look 
> and feel of
> the publication.   In the past when we have encountered this 
> problem, the
> superstitious measures described above solved the problem.
> 
> 
> For those who care ...
> 
> 
> *** ENVIRONMENT ***
> 
> Windows 2000, Pentium III @ 733 MHz, 128 Mb RAM, FrameMaker 6.0p405,
> FrameScript 1.27C01, Enhance 2.03, Acrobat 4.05.2, AdobePS Universal
> Installer & Acrobat Distiller PPD, mif2go 31u33, IXgen 5.5.h
> 
> 
> *** DOCUMENTS ***
> 
> The only unusual factors different from previous jobs which 
> SUCCESSFULLY
> generated hyperlinked PDF from the same master template are these:
>      Uses only PostScript fonts
>      Import screen dumps in TIFF by reference
>      HTML Macro markers contain directives to mif2go (no corresponding
>           macros on HTML reference pages; not a problem as FM export
>           to HTML not used; mif2go inserts its own markers
>      Some Hypertext markers contain newlink <targetName> commands
>           with no corresponding openlink <targetName> or
>           gotolink <targetName>, etc. markers
>      Format > Document > Optimize PDF Size executed from book
> 
> 
> *** SETUP PHASE ***
> 
> PDF Setup dialogue:
>      BOOKMARKS tab
>      Generate PDF Bookmarks -- Yes
>      Include Paragraph Tags ... -- No
>      Articles -- Thread by column
>      STRUCTURE tab
>      Generate Logical PDF Structure -- No
>           // What the hell is this anyway?
>       Include Paragraphs -- <none>
>      Don't Include -- <all>
>      DOCUMENT INFO tab
>      <all four boxes contain strings; checkboxes set originally;
>           however, when dialogue opened subsequently checkboxes
>           may OR may not appear at ALL, and cannot be set/reset>
>      LINKS tab
>      Create Named Destinations for All Paragraphs -- No
> 
> Print Book dialogue:
>      All -- Yes
>      Odd-Numbered Pages -- Yes
>      Even-Numbered Pages -- Yes
>      Registration Marks -- None
>      Copies -- 1
>      Scale -- 100%
>      Print Only to File -- Yes
>      Generate Acrobat Data -- Yes (see above for setup)
>      Printer -- Acrobat Distiller 193x250 Oline Colour
>           // Special custom printer instance for PDF intended 
> for online
>           // See settings below
> 
> Acrobat Distiller 193x250 Oline Colour Properties dialogue
>      LAYOUT tab
>      Portrait -- Yes // Using Custom Paper Size; see below
>      Front to Back -- Yes
>      Page Per Sheet -- 1
>      PAPER/QUALITY tab
>      Paper Source -- Automatically Select
>      Color -- Yes
>      ADVANCED OPTIONS dialogue
>      Paper Size -- Custom: 193 x 250 mm
>                    Paper Feed Direction -- Long Edge First
>                    Paper Type -- Roll Feed
>                    Offsets Relative to ... -- 0, 0
>      Copy Count -- 1
>      Print Quality -- 300 dpi
>      ICM Method -- ICM Disabled
>      ICM Intent -- Pictures
>      Scaling -- 100%
>      TrueType Font -- Download as Softfont
>      Advanced Printing Features -- Enabled
>      PostScript Output Option -- Optimize for Speed
>      TrueType Download Option -- Native TrueType
>      PostScript Language Level -- 2
>      Send PostScript Error Handler -- Yes
>      Mirrored Output -- No
> 
> 
> Anyone got any ideas or experienced this problem?
> 
> 
> Regards,
> Hedley
> 
> --
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> to <mailto:majordomo@omsys.com?Subject=Subscribe%20Free%20Framers>
> 
> Hedley Finger
> Technical Communications/Technical communicator and FrameMaker mentor
> MYOB Australia <http://www.myob.com.au/>
> P.O. box 371   Blackburn VIC 3130   Australia
> <mailto:hedley_finger@myob.com.au>
> Tel. +61 3 9894 0945
> Mob. +61 412 461 558
> 
> 
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