Re: Missing Fonts Message - Just Don't Understand

["Thomas Michanek" <thomas.michanek@xxxxxxxxx>]

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From: "Eric Thomas" <erict@installshield.com>
> When other writers open up these templates, they get
> the infamous missing fonts message, along with a FrameMaker Console message
> about not having a couple of Times-based fonts (Times-Roman and Times Bold,
> I think).  Regardless, these fonts just aren't used.  FrameMaker wants to
> substitute Times New Roman for them, but I just want to know where they are
> in the doc.
> 
> I've done searches for character formats, but nothing turns up.  I've looked
> at the MIF, and see that these fonts are referenced, but I cannot figure out
> where. How do you go about tracking down phantom fonts

Have you searched body, master and reference pages separately?
Are you sure no defined but unused character/paragraph formats use the fonts?

If yes, I'll bet that the MIF occurrences of the fonts are found in table
instances, in particular for default paragraph formats that aren't used.
These are stored in the table, but not used and cannot be searched for.

Either change the font references in the MIF file, or accept to replace
the fonts. You won't have any problems with this substitution.

(This is of course a bug in the software from the users' perspective,
but I can tell from experience that it's virtually impossible to get
anyone at Adobe to understand the problem or register it as a bug.
These and other experiences with "high-end" bugs/problems I've found
means I have altogether given up reporting FM problems to Adobe. 
The support personell simply isn't qualified enough.)

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Thomas Michanek, [Michagon], Linkoping, Sweden
Documentation Consultant, FrameMaker/UNIX expert
EMAIL:  mailto:Thomas.Michanek@telia.com
WWW:    http://go.to/framers , or go directly to:
        http://w1.133.telia.com/~u13304072/framers
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