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To: Sue Ellen Adkins <sadkins@xxxxxxxxxx>
Subject: Re: No Verification of 5.5.6 on Mac
From: Tom Regner <tom_regner@xxxxxxx>
Date: Wed, 15 Sep 1999 12:15:09 -0700
CC: Framers@xxxxxxxxxxxxxx, framers@xxxxxxxxx
Organization: N.E.T. http://www.net.com
References: <4.2.0.58.19990915115646.016a8600@devmail>
Sender: owner-framers@xxxxxxxxx
Thanks Sue Ellen, I have received two other offline inputs (one from Adobe) that gives similar information. We double checked, and there is no mention in the spash or About FrameMaker screens of 5.5.6 (p145 or otherwise). So, despite our having shelled out for v5.5.6 and the small tag on the box that says it is 5.5.6, we got v5.5, which we already had. While this is most likely a simple mistake, it is costing us time (and therefore money) to resolve the issue. Thanks again, -- Tom Sue Ellen Adkins wrote: > On the Mac splash screen, the line directly under "Adobe FrameMaker 5.5" > indicates the release that is being run. In my case, it's 5.5.6p145. > > Sue Ellen > > At 10:28 AM 9/15/1999 -0700, Tom Regner wrote: > >I beg your indulgence if this topic has been covered previously. > > > >Our department runs Frame 5.5.6 on Unix with great success > >and only minimal problems (like superseding our keywords with > >its own in the PostScript box), but a major difference between > >the Unix version and the Mac version that we just got (for our > >Illustrator, natch) is that the Unix version shows "Version 5.5.6" > >on the splash screen when loading and when an "About" is > >selected. This is NOT true on the Mac, which claims to be at > >Version 5.5 everywhere except on a small piece of tape on the > >outside of the box it came in. > > > >How do you know for certain that the software is the one you > >paid for on the Mac? Since we paid good money for the 5.5 > >to 5.5.6 upgrade, I would like some assurance that we do in > >fact have the right version. Any suggestions? > > > >-- Tom > > Sue Ellen Adkins (408) 542-2257 > Sr. Technical Writer mailto:sadkins@verity.com > Verity, Inc. ** To unsubscribe, send a message to majordomo@omsys.com ** ** with "unsubscribe framers" (no quotes) in the body. **