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Repeated Crashes





Framers,

We're just moving from Frame 5.1.1 to Frame 5.5.6 (I know, we've got the bends
;-)), and I'm seeing repeated crashes, both in Frame and occasionally in
Acrobat.  (With the latter, I sometimes get the "blue screen of death" on my NT
4 system, though that got somewhat better when I took some programs out of my
auto startup list.)

Today's special keeps giving me the following log file:

Internal Error: 5564, 7184246, 7141333, 7139136
FrameMaker 5.5.6 for Intel
Build: 5.5.6p145
Window System: MSWindows
Operating System: Windows NT 4.0 (major.minor.build: 4.0.1381 Service Pack 3)
Generated on: Wednesday, September 15, 1999 3:28:11 PM
To file: c:\program files\adobe\framemaker5.5\FrameLog_99.09.15_15.28.11.txt
(followed by the stack trace)

Does this mean anything useful to anybody?  Do I have a corrupt file (I didn't
think it was happening on the same file each time!)?  [I'm going to go to the
Adobe web site now, but I really don't have time for this!]

Any thoughts are welcome!
TIA,
Alice Preston
Telcordia Technologies
Piscataway, NJ   USA



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