Re: Search index not available

[Jeanette Feldhousen <jeanette_feldhousen@xxxxxxxxxxx>]

We use Catalog on a PC to generate search indexes for lots of UNIX
documentation. As part of our release process, we run a script on
the files generated by Catalog to downcase them, and this 
consistently takes care of any problems using the search indexes
on UNIX platforms.

--Jeanette

Thomas Michanek wrote:
> 
> On Fri, 18 Dec 1998, Peter Ring wrote:
> 
> > > -----Original Message-----
> > >
> > > Apparently, the UNIX version of Acrobat Reader/Exchange
> > > cannot read a search index whose filenames consist of only
> > > uppercase letters. Acrobat Catalog creates the filenames
> > > in uppercase, so we had to rename all the search index files
> > > using only lowercase letters, and now the search index works!
> >
> > This does quite not correspond to what I found by searching the pdf-l
> > archives at http://www.pdfzone.com. But I must admit that I don't know what
> > to conclude. It's just that I have to deliver a cross-platform cd-rom with
> > search index real soon ...
> 
> I agree that the advice/solutions are confusing, but in our
> case it was filenames in UPPERCASE being the culprit. This
> is also what is says in an Adobe support document:
> 
> > Acrobat Search running in SunOS cannot connect to or use indexes that
> > are uppercase. To make the index available, convert all filenames of
> > the index and its associated directory to lowercase.
> 
> See http://www.adobe.com/supportservice/custsupport/SOLUTIONS/5aee.htm
> 
> How this will affect your CD production is another matter...
> 
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> Thomas Michanek, Documentation Manager, Telelogic Tau
> Telelogic AB, Teknikringen 9, SE-58330 Linkoping, SWEDEN
> PHONE/FAX:  +46 (0)13 200656/212166
> EMAIL:  mailto:Thomas.Michanek@telelogic.com
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-- 
Jeanette Feldhousen, Mentor Graphics Corporation

Haiku error message:  Windows NT crashed./I am the Blue Screen of 
Death./No one hears your screams.  (Peter Rothman)

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