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Re: Printers on Windows XP

Wayne Brissette wrote: 
I'm curious if anybody has run into a problem with producing printed
and PDF documents that I have recently on Windows XP with Frame
7.0... We had a hardware device that acted as a print server.
Recently that device "died", so the IT department replaced it with a
computer print server. When they did that however, it changed our
printer drivers that were being used. Our HP printer driver that we
now have no longer has the option of printing color (not that the
printer actually printed color, but it was nice to be able to use it
to produce our PostScript file). The new driver doesn't offer that
option, so we had to switch over to the AdobePDF driver. This prints
in color, but also causes some pagination issues (we have odd page
breaks now that we didn't have before).

That's because your hardware printer was reporting its own font metrics to the applications; the fonts resident on your PC weren't actually being used.


I'm trying to find a magic bullet like we use to have where we could
use the same print driver for everything. Our IT department has been
somewhat useful but ultimately they haven't found a good solution for
us -- they are all contractors and while they try to be helpful, they
can't always find the software or drivers from the previous IT folks.


Always print to PDF first, then print your PDF to your hardware printer. This ensures that your PC fonts are used in your document.

Use the plug-in, Setprint, from Sundorne
http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm
to automatically make the Adobe PDF driver your FM default printer. (Your default hardware printer for all other Windoze applications can remain whatever you want.)

HTH,



--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers at phoenix-geophysics dot com

"Please reinstall the application you want to remove."
--Microsoft Windows 'unInstall Specialist'

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