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Re: Frame+SGML 6.0 problem

Dave,
  Can you easily set up a one-language application that doesn't require your
API client? If so, you might try reading one of the documents that crashes
without a custom client--that might tell you if the problem is in your client.
  Good luck and let us know when you find the problem.
        --Lynne

At 07:02 AM 9/30/2005, David.Clarke@xxxxxxxxxxxxxx wrote:
Hi Lynne,

Thanks a million for the pointers - very much appreciated. I am actually
using a little API client that points to separate folders for the DTDs,
sgmlapps.fm file, r/w rules and the template. These folders are separated
by language as there are translations on the template file etc. The
default SGML paths are changed by the client depending on the language I
choose.

However, I've never had a crash occur before, so I'll pursue your first
principles of engineering detective work with the problem files and see if
I can isolate anything in the file that might be causing this.

Thanks again,
Dave

David Clarke, Connect Global Solutions
__________________________________
Tel. No.  + 353 (0) 1 882 9040
Fax No.  + 353 (0) 1 882 9050
Email:     david.clarke@xxxxxxxxxxxxxx
Web:      http://www.connectcgs.com



"Lynne A. Price" <lprice@xxxxxxxxxxxx>
30/09/2005 10:09

To
David.Clarke@xxxxxxxxxxxxxx, framers@xxxxxxxxx
cc

Subject
Re: Frame+SGML 6.0 problem






David,
   The messages about the special characters probably result from attempts

to use characters that your SGML declaration prohibits. The fact that the
problem occurs only with some documents is likely to result from a
structure or character that occurs in the problem documents but not the
others. To begin debugging the problem, I would take a document that
crashes, remove a chunk of the content, import the smaller version and see

if it crashes FM as well. If it does, I'd remove some more; if not I'd
restore part of what I'd deleted. It's often possible to isolate the cause

of a crash by preparing the smallest possible document that causes it. I
have seen a few cases in which the location where a crash occurs moves
around as the document is edited; my recollection is that these all
involved importing FrameMaker books. While FM certainly should not crash,
I
don't remember a case where there wasn't an error in the document.
   You didn't mention whether you are using a custom API client; I assume
not. If you are using your own client, of course, it is always possible
for
it to have a bug that causes a crash.
         --Lynne


At 08:04 AM 9/29/2005, David.Clarke@xxxxxxxxxxxxxx wrote:
>Has anyone got any advice for a novice who is trying to open SGML files
in
>
>Frame+SGML 6.0.0 and getting an application crash? It's on a Windows XP
>machine.
>My problem is that the SGML has a custom set of DTDs. This seems okay
when
>
>the files open, everything displays, I get a load of messages about
>characters that should be entities (extended characters that display
>anyway despite the error log messages), but all seems fine and I can save
>the FM version. For these documents I have custom sgmlapps.fm file, *.rw
>file and *.dec file.
>The funny thing is that it is particular chapters in the books that
>trigger this failure - not the whole fileset. I'm at a loss as to
>understand why a text file can cause this sort of havoc!!


Lynne A. Price
Text Structure Consulting, Inc.
Specializing in structured FrameMaker consulting, application development,

and training
lprice@xxxxxxxxxxxx           http://www.txstruct.com
voice/fax: (510) 583-1505     cell phone: (510) 421-2284


Lynne A. Price
Text Structure Consulting, Inc.
Specializing in structured FrameMaker consulting, application development, and training
lprice@xxxxxxxxxxxx http://www.txstruct.com
voice/fax: (510) 583-1505 cell phone: (510) 421-2284 



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