Re: Frame+SGML 6.0 problem

["Lynne A. Price" <lprice@xxxxxxxxxxxx>]

David,
  The messages about the special characters probably result from attempts 
to use characters that your SGML declaration prohibits. The fact that the 
problem occurs only with some documents is likely to result from a 
structure or character that occurs in the problem documents but not the 
others. To begin debugging the problem, I would take a document that 
crashes, remove a chunk of the content, import the smaller version and see 
if it crashes FM as well. If it does, I'd remove some more; if not I'd 
restore part of what I'd deleted. It's often possible to isolate the cause 
of a crash by preparing the smallest possible document that causes it. I 
have seen a few cases in which the location where a crash occurs moves 
around as the document is edited; my recollection is that these all 
involved importing FrameMaker books. While FM certainly should not crash, I 
don't remember a case where there wasn't an error in the document.
  You didn't mention whether you are using a custom API client; I assume 
not. If you are using your own client, of course, it is always possible for 
it to have a bug that causes a crash.
        --Lynne


At 08:04 AM 9/29/2005, David.Clarke@xxxxxxxxxxxxxx wrote:
> Has anyone got any advice for a novice who is trying to open SGML files in
>
> Frame+SGML 6.0.0 and getting an application crash? It's on a Windows XP
> machine.
> My problem is that the SGML has a custom set of DTDs. This seems okay when
>
> the files open, everything displays, I get a load of messages about
> characters that should be entities (extended characters that display
> anyway despite the error log messages), but all seems fine and I can save
> the FM version. For these documents I have custom sgmlapps.fm file, *.rw
> file and *.dec file.
> The funny thing is that it is particular chapters in the books that
> trigger this failure - not the whole fileset. I'm at a loss as to
> understand why a text file can cause this sort of havoc!!


Lynne A. Price
Text Structure Consulting, Inc.
Specializing in structured FrameMaker consulting, application development, 
and training
lprice@xxxxxxxxxxxx           http://www.txstruct.com
voice/fax: (510) 583-1505     cell phone: (510) 421-2284  



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