Re: PDF Problem -- disappearing text

[Dov Isaacs <isaacs@xxxxxxxxx>]

(1) Adobe does not officially support installation and operation
of Acrobat 3.0x under Windows 2000 or XP.

(2) There were numerous problems with Distiller 3.01 that were fixed
via the Distiller 3.02 update available on Adobe's web site for
free download. Your bug was one that I discovered and had fixed
for Distiller 3.02 in 1997.

(3) Why are you first licensing Acrobat 4.0 when 6.0 just came out?
Note that 4.0 was effectively replaced with 4.05 due to a tremendous
number of bugs. There is no "update" from 4.05; you must install 4.05
from a 4.05 CDROM.

        - Dov

At 6/2/2003 11:09 AM, Gina Gustin wrote:
>Hi,
>
>I'm new to this list, and have been using FrameMaker for 1 year.  We 
>are still using FM 6.0 on Windows 2000.  I have Acrobat 3.01 
>installed.  I'm supposed to be getting the disc to install Acrobat 4.0 
>today sometime, so I'll try creating PDFs again after I install 4.0, 
>but here's the problem I'm having:
>
>I go through the process to create a pdf from FrameMaker, and the 
>result is: I get a PDF with no text -- there's just white space where 
>the text is suppose to be.  The graphics come in, but they are in 
>grayscale, and low resolution.  What am I doing wrong?  Is there a 
>place where I can fine-tune the resolution and graphic output?  What's 
>the deal with the text?
>
>gina


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