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Re: PDF Problem -- disappearing text

Hi Gina,

Your issue of the disappearing text was answered, but not the low-res graphics.
The resolution of your graphics depends on: 1) the resolution of the original
graphic (you can't make it better, but you can make it worse), 2) the print
driver you select before you print to your .ps file, and 3) the Distiller Job
Options settings you choose -- or don't choose, and get the default low-res
screen option.

I have slept since I last used Acrobat 4, so I'm going from rusty memory on this
one. But ... you need to change your print driver to "Acrobat Distiller" before
making the .ps file to distill. If you don't have an "Acrobat Distiller" on your
Print Setup dialog box, you can find that print driver in the
Adobe/Acrobat/Distillr/Extras directory and install it. If I remember correctly,
it was called "adistill.ppd". I have no doubt that someone will correct me if
I'm wrong. :-)

After changing to your Acrobat Distiller print driver, you'll open Distiller and
look at the "Job Options" selection. It will likely say "Screen" which creates
very low-res, screen graphics in your PDF file. There will be 2 other options:
Print and Press. Print is designed for laser-printer output, and Press is for
*high-res* commercial printing output (which creates a big PDF file). You should
most likely use the Print setting for your docs, if they'll be printed on an
office printer.

Best of luck!

Becky Swanson
Benchmark Publications Group, Inc.
"FrameMaker and Acrobat training for documentation professionals"

----- Original Message -----
From: "Dov Isaacs" <isaacs@Adobe.COM>
To: "Gina Gustin" <ginaagustin@comcast.net>
Cc: <framers@frameusers.com>; <framers@omsys.com>
Sent: Tuesday, June 03, 2003 3:08 PM
Subject: Re: PDF Problem -- disappearing text

(1) Adobe does not officially support installation and operation
of Acrobat 3.0x under Windows 2000 or XP.

(2) There were numerous problems with Distiller 3.01 that were fixed
via the Distiller 3.02 update available on Adobe's web site for
free download. Your bug was one that I discovered and had fixed
for Distiller 3.02 in 1997.

(3) Why are you first licensing Acrobat 4.0 when 6.0 just came out?
Note that 4.0 was effectively replaced with 4.05 due to a tremendous
number of bugs. There is no "update" from 4.05; you must install 4.05
from a 4.05 CDROM.

        - Dov

At 6/2/2003 11:09 AM, Gina Gustin wrote:
>I'm new to this list, and have been using FrameMaker for 1 year.  We
>are still using FM 6.0 on Windows 2000.  I have Acrobat 3.01
>installed.  I'm supposed to be getting the disc to install Acrobat 4.0
>today sometime, so I'll try creating PDFs again after I install 4.0,
>but here's the problem I'm having:
>I go through the process to create a pdf from FrameMaker, and the
>result is: I get a PDF with no text -- there's just white space where
>the text is suppose to be.  The graphics come in, but they are in
>grayscale, and low resolution.  What am I doing wrong?  Is there a
>place where I can fine-tune the resolution and graphic output?  What's
>the deal with the text?

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