RE: Problems with FM 6.0 installation

["Mitchell, Sue" <Sue.Mitchell@xxxxxxxxxx>]

The problem only seems to be once you uninstall it! But you should not have
ATM running if you are running W2K as W2K incorporates the functionality of
ATM (or something like that). Apparently ATM 4.1 does not conflict with W2K
but 4.0 does.... I tell all our writers to uninstall it and run the fix just
to be sure. However "if it aint broke...." Just keep the link in case you
run into problems later on.

Sue
------------------------------
Sue Mitchell
Writing Support Specialist
Cognos, Inc.
613.738.1338 x5461


-----Original Message-----
From: walter.crockett@ascentialsoftware.com
[mailto:walter.crockett@ascentialsoftware.com]
Sent: Tuesday, January 07, 2003 12:16 PM
To: Sue.Mitchell@cognos.com; thomas.michanek@telia.com;
Tammy.VanBoening@netRegulus.com
Cc: framers@omsys.com
Subject: RE: Problems with FM 6.0 installation




Hello,
	Are you people saying that ATM should uninstalled in all cases with
Frame 6 on Windows 2000? Or only in those cases where people have trouble
with it?
	It seems to be working fine on my system.

Walter Crockett 

-----Original Message-----
From: Mitchell, Sue [mailto:Sue.Mitchell@cognos.com]
Sent: Tuesday, January 07, 2003 11:51 AM
To: 'Thomas Michanek'; Tammy VanBoening
Cc: Free Framers
Subject: RE: Problems with FM 6.0 installation


We have had this problem too, unfortunately, once you install ATM it messes
up your registry, and uninstalling it doesn't fix the problem. Make sure you
have uninstalled ATM and then run the tool from the location below and all
will be fine again.

http://www.adobe.com/support/downloads/detail.jsp?ftpID=1552


Sue
------------------------------
Sue Mitchell
Writing Support Specialist
Cognos, Inc.
613.738.1338 x5461


-----Original Message-----
From: Thomas Michanek [mailto:thomas.michanek@telia.com]
Sent: Tuesday, January 07, 2003 11:21 AM
To: Tammy VanBoening
Cc: Free Framers
Subject: Re: Problems with FM 6.0 installation


[The original message appeared on the FrameUsers mailing list.
 This reply is sent only to the "Free Framers" mailing list.]

From: "Tammy VanBoening" <Tammy.VanBoening@netRegulus.com>
> First, unless I misunderstood several posts and some info on the Adobe
> website, with Win 2000, I do not need to install ATM. When I was opening
FM
> files on this PC, however, I get that wonderful "missing fonts" message.
> When I reviewed her PSFONTS folder, I see the fonts that FM claims are
> missing. After trying several solutions, in frustration, I set up a font
> directory structure that has worked for me and the other PCs and used ATM
to
> load these fonts into this structure (C:/PSFONTS for .PFBs and
> C:/PSFONTS/PFM for the .PFMs), but I still get the missing fonts message
> even after rebooting (warm and cold) the PC.  Thoughts, help, any thing is
> appreciated.

No, you don't need ATM on Windows 2000 unless you use Multiple Master
fonts or you need the font managing capabilities of ATM (like grouping
fonts into sets and activating them).

The PSFONTS folder is used by ATM, but not by the built-in font
management in Windows 2000 (AFAIK). In that OS, you should install
fonts ONLY by using the Fonts control panel. By trying to manually
add font files in the supposedly correct folders, you will mess up
the font installations.

Keep the font files in PSFONTS if you wish, but deactivate/uninstall
ATM and reinstall the fonts by using the Fonts control panel.


- - - - - - - - - - - - - - - - - - - - - -
Thomas Michanek, FrameMaker/UNIX/MIF expert
Technical Writer, Uppsala, Sweden
mailto:Thomas.Michanek@telia.com
http://go.to/framers/
- - - - - - - - - - - - - - - - - - - - - -


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