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RE: Puzzler



Hi Thomas,

That unavailable font page of your is lifesaver. Thank you.

Yes, your reply does shed light on some possibilities. You asked good
questions. 

We are using Frame 6, Acrobat 5, Windows2000. The print driver is the Adobe
Universal 5.2 with the recommended adist4 PPD (version 1) from the Xtras
folder. No ATM, just the Win2000 font manager. I was told that it eliminated
the need for the basic ATM. None of us have it.

A few other Framers responded about the printer fonts. Which sounded about
right, since I was ignorant of this strange functionality. But I checked the
Windows Fonts folder, and all the fonts that we use are listed therein.
However, not all of the fonts are Type 1. My text fonts, Officina and
Courier are Type 1. The Wingdings and Monotype Sorts are True Type. The
Symbol font is listed as "Open Type, Digitally Signed, True Type Outlines".
That's it.

It does sound as though I need to double-check the settings for my staff. Of
course, when I converted the department to Frame, I was very clear to them
about print drivers and PPDs. I wrote procedures for installation, etc. I
also supervised them while they deleted their existing fonts and installed
the package from my machine. We do, however, switch back and forth between a
T616PS3 print driver, provided by IS to run the Lexmark, and the Adobe
driver, to print postscript to file. But those are suppose to be the
identical drivers on all of our machines. I am looking into using an Adobe
driver to run the Lexmark. Know anything about that?

I will check which fonts are coming up unavailable. Do I check the Frame
console? I don't believe the error message is explicit about which fonts are
being substituted. Yes? 

Thanks a ton!

-------Colin


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