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To: Free <framers@xxxxxxxxx>, Users <framers@xxxxxxxxxxxxxx>
Subject: On the desirability of repetitious posts [DANGER -- PHILOSOPHICAL]
From: hedley_finger@xxxxxxxxxxx
Date: Wed, 6 Dec 2000 08:16:17 +1000
Sender: owner-framers@xxxxxxxxx
At various times novices and others post queries to these lists along the lines of "How do I framitz the bojjum in the stiglend?" only to be met with outraged cries of "This issue was posted and resolved in the last few [ ] minutes [ ] hours [ ] days [ ] weeks [ ] months [ ] the archive, dumbbo." {Pick one} Rather than being annoyed by repetitious requests, we should be tolerant and even grateful. After all, we were all novices once and asked equally dumb questions of our tolerant elders so should at least be willing to pass on our hard-won wisdom. More importantly, if various Adobe contributors find these repetitious requests vexatious, they might just prompt them to ask: @ "Does the Index of the User Guide allow the reader to quickly find this issue?" @ "Is the explanation in the User Guide clear, accurate, and easy to follow? Are any prerequisites or dependencies adequately signposted?" @ "Is the user interface sufficiently well-designed to allow the task to be accomplished easily?" @ "Should a new function be added to FM to allow this task to be performed?" Time for a cup of tea and a good lie-down; all this philosophising is fatiguing. Regards, Hedley -- Subscribe to Free Framers -- send this message subscribe framers your@email.address to <mailto:majordomo@omsys.com?Subject=Subscribe%20Free%20Framers> Hedley Finger Technical Communications/Technical communicator and FrameMaker mentor MYOB Australia <http://www.myob.com.au/> P.O. box 371 Blackburn VIC 3130 Australia <mailto:hedley_finger@myob.com.au> Tel. +61 3 9894 0945 Mob. +61 412 461 558 ** To unsubscribe, send a message to majordomo@omsys.com ** ** with "unsubscribe framers" (no quotes) in the body. **