updating unresolved cross-references isn't working

[Rick.Henkel@xxxxxxxxxxxxxxxxx]

One of my writers has a file with over 600 cross-reference links. Because
we added a chapter to the manual before this file, we had to rename it.
That means we have to update the cross-references to find the new file
name.

She tried using the Update Unresolved Cross-References dialog box to do
this, but it's not working (or we're doing something wrong). All the
cross-references go to what's now chapter 17C. When she opens the dialog
box, she's told that she has 666 unresolved x-refs (I told her the problem
may lie in the number of x-refs) to 17C. She selects 17C in the Look In box
and clicks Update. Frame responds by telling her that she still has 666
unresolveds.

When I double-click the links, Frame opens 17C. So I know the x-refs are
still there. I've noticed that the file names in both look in lists are the
same. I was under the impression that the top look in list would show the
old file name, and the second look in list would show the new file name.

What are we doing wrong?

Frame 5.5.3, Windows NT

rick


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