Re: Installation order and distiller errors

[Dov Isaacs <isaacs@xxxxxxxxx>]

Ingmar,

You should not have had to install the Distiller that came with
FrameMaker 7 if your copy of Acrobat 5.0.5 was properly installed.
I suspect that what REALLY happened was that when you “reinstalled
Acrobat 5.0.5” you didn't fully install it or the installation failed
in some way. Possibly, you didn't fully uninstall what you had before
and as such, the installer made improper assumptions about the health of
your configuration. Installing the FrameMaker-bundled version of
Distiller seeming fixed that, but could have also screwed-up other
aspects of your system. Only time will tell.

If you already have Acrobat 5.0.5 installed on your system or the
Distiller 5.0.5 from FrameMaker and you want to upgrade to Acrobat 6,
it is best to totally uninstall Acrobat 5.0.5 or Distiller 5.0.5
(or run both uninstallers if you did both installs), reboot, then
install Acrobat 6. (Note that Acrobat 6 has not been released yet!
We are talking about what to do when it is available!)

        - Dov


At 5/5/2003 02:23 AM, Ingmar Köser wrote:
>Hi framers,
>because of some errors I decided to re-install Acrobat 5.0.5,
>Framemaker 7.0 on a W2k machine and I remembered the problems I had the
>last time. To avoid these I followed the installation order I read
>in an email by Dov last year (see below):
>1) Acrobat 5.0.5
>2) Framemaker 7 without Distiller (because it is already installed)
>Unfortunately, if I want to distill now I have no possibility to
>choose any joboptions and I got the error message that I have to
>install Acrobat 5.0.5 or later. :-(
>
>After installing FM7 again WITH distiller I have no errors, no font
>errors and I can choose between all the joboptions I have defined. :-)
>
>Is it the same distiller? I think so. But why does FM not find the
>distiller and its options?
>
>If I update on Acrobat 6, will there be the same problems? Can I
>use the Acrobat distiller 6 joboptions then?
>
>Thank you and best regards
>INGMAR



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