RE: Distiller -- Error: undefined; OffendingCommand: Adobe_cshow ]

[Jim Stauffer <JStauffer@xxxxxxxxxxxxxxxxxxxxx>]

FYI -- I've found Visio graphics exported as .EMF or .WMF work fine through
the FM --> PDF process. And I've never had anything but problems with .EPS
from any non-Adobe graphics app.

Jim Stauffer
Sr. Technical Writer
BeamReach Networks
Sunnyvale, CA
www.beamreachnetworks.com


> -----Original Message-----
> From: Dov Isaacs [mailto:isaacs@Adobe.COM]
> Sent: Monday, December 16, 2002 10:17 PM
> To: Paul Turner
> Cc: framers@frameusers.com; framers@omsys.com
> Subject: Re: Distiller -- Error: undefined; OffendingCommand:
> Adobe_cshow ]
> 
> 
> Paul,
> 
> Some thoughts ...
> 
> (1) How were the .EPS files from Visio 2000 created? EPS 
> files exported
> directly from Visio 2000 are at best somewhat unreliable and 
> flakey. If
> you exported EPS from a PDF file created from your Visio file, it is
> possible that you either forgot to embed one or more fonts in the PDF
> file or chose (or didn't properly set) EPS export options 
> from Acrobat.
> 
> (2) JPEG format is a lossy image format, the LAST format that 
> you should
> ever use for content from Visio which is a vector & text diagramming
> tool.
> 
> (3) The fact that the problem still occurred after your "conversion"
> (i.e., extreme degradation) of your Visio graphics would normally mean
> that the problem isn't from that content at all. I suspect, 
> though, that
> one of your files is still the .EPS, in which case, see (1) above.
> 
> (4) The other alternative is that the base text in your FrameMaker
> document is attempting to access a font that you either don't have
> installed (but you thought it was installed on your computer because
> it was resident on a printer itself and the PPD for the 
> printer vouches
> for it) or that cannot be embedded in your final PDF file.
> 
>         - Dov
> 
> 
> At 12/16/2002 09:30 AM, Paul Turner wrote:
> >Hi,
> >
> >My FrameMaker chapter files contained imported .eps files, 
> which I created
> >from Visio 2000. I think that they caused the Distiller Adobe_cshow
> >errors. So, I converted the Visio files to jpegs. The 
> Distiller problem
> >persists.
> >
> >I'm using FrameMaker 6.0 and am printing using the Distiller driver.
> >
> >Please help!
> >
> >Thanks in advance,
> >
> >Paul Turner
> >pturner@ascential.com
> 
> 
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