Re: Acrobat 4 issues

[Mark Dykstra <mad@xxxxxxxxxxx>]

I've been using the Acrobat Distiller driver that was installed from my
upgrade CD. Poking around the CD a little, I see that it's AdobePS 5.1.

md.


Dov Isaacs wrote:
> 
> The problem you have has nothing to do with Acrobat 3.x versus
> Acrobat 4. If you are running Windows NT 4, what driver are you
> using to generate the PostScript? If you are using AdobePS 5.1.1,
> go back to AdobePS 5.1.
> 
>          - Dov
> 
> At 11/4/99 10:30 AM , Mark Dykstra wrote:
> >Still no word on why it is exactly my print bureau can't use Acrobat 4
> >files, but I'll post that information as it becomes available.
> >
> >I needed to get some PDFs done fast, so I uninstalled Acrobat 4 and went
> >back to Acrobat 3.01, with the 3.02 patch for Distiller. Even after
> >rebooting countless times, I couldn't get Distiller 3 to work! I kept
> >getting the following warning:
> >
> >****************************************
> >%%[ ProductName: Distiller ]%%
> >%%[ Error: undefined; OffendingCommand: FmPD2 ]%%
> >
> >Stack:
> >/DOCINFO
> >(FrameMaker 5.5.6p145)
> >/Creator
> >-mark-
> >
> >
> >%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
> >%%[ Warning: PostScript error. No PDF file produced. ] %%
> >**************************************
> >
> >Wanting to start fresh, I uninstalled Acrobat 3 again, deleted my
> >PostScript fonts, installed Adobe Type Manager, which I hadn't been
> >using to this point, and reinstalled all my fonts using ATM.
> >
> >I then reinstalled Acrobat 4, taking care to delete the old Acrobat
> >Distiller printer driver first. Upon trying to conver my latest
> >postscript file, created with the new printer driver installed with
> >Acrobat 4, I ran into the same error message as with Acrobat 3!
> >
> >Switching between optimizing for speed/portability didn't work, but
> >turning off the generation of Acrobat data did. The resulting PDF was on
> >the wrong size page, didn't have any bookmarks, but did print coloured
> >text correctly, which solved one of the problems I'd been experiencing
> >earlier.
> >
> >Finally, I reinstalled FrameMaker and restarted my machine again, but
> >without any luck. I still get the error message when trying to generate
> >Acrobat data, but I can create a PDF, although I have to crop the pages
> >and create bookmarks by hand - not much fun.
> >
> >I'm ready to say there's a problem with the software! I'm running newly
> >installed versions of the latest Adobe products from beginning to end,
> >starting with Frame, managing my fonts with ATM, running through the
> >Acrobat Distiller driver, generating PDF with the Distiller application
> >(why do they have to have the same name?), and peforming final tweaks in
> >Acrobat (formerly Exchange).
> >
> >Even though I'm in a properly installed and pristine Adobe environment,
> >I get unacceptable results. I'm frustrated. I'd really like to hear if
> >others have run into similar obstacles.
> >
> >md.
> >
> >
> >Mark Dykstra wrote:
> > >
> > > Has anyone run into these problems with Acrobat 4? Apologies if they've
> > > been covered already - I searched the FrameUsers archives and Adobe tech
> > > support, to no avail.
> > >
> > > 1. Commercial printing. I was helping a friend generate a PDF from his
> > > Frame manual, and thought I'd try out Acrobat 4. I can print it on my
> > > little printer, but my friend's commercial printer couldn't - something
> > > to do with font imposition. That's not a lot of info, I know, but the
> > > commercial printer's technical people don't like to talk on the phone :
> > > )  Apparently, they (the printer) have experienced a great deal of
> > > trouble with Acrobat 4, and don't recommend it to any of their clients.
> > > I can find out more about their setup if it helps.
> > >
> > > 2. Coloured text. In my own Frame docs, I use a
> > > cross-reference/character format that's blue and underlined, so the
> > > hyperlinks should be clearly visible upon conversion. However, Acrobat 4
> > > can't seem to convert the coloured text - it's all greyscale. The
> > > coloured screenshots come across fine, though. I've tried all of the
> > > colour settings in Distiller's Job Options, without success.
> > >
> > > Specs:
> > >
> > > Pentium 200 with 128 MB memory
> > > Frame 5.5.6
> > > Acrobat 4.0
> > > Acrobat Distiller printer driver
> > > Adist4.ppd, dated 3/3/99
> > >
> > > Thanks!
> > >
> > > md.
> > >
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