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Re: WWP and support




Jeremy H. Griffith wrote:

> I could offer a similar analysis for why it is a Real Good Idea to give
> your customers free upgrades over a period of time, a year in our case,
> renewable at low rates (about 25% of original purchase price per year).
> Believe me, you, as a business, will *not* lose by this policy!  You
> won't believe how well you will do, by treating your users decently...
> and not all of the rewards are financial.  The most important ones,
> IMHO, are not financial at all... but the funding is certainly there
> to make it work, provided, of course, that you have a good product to
> begin with.  Which is yet *another* analysis... ;-)

Motherhood statements and lack of disclosure aside, there is very little value in any comparison of business models between companies.


--
Regards,

Marcus Carr                      email:  mrc@allette.com.au
___________________________________________________________________
Allette Systems (Australia)      www:    http://www.allette.com.au
___________________________________________________________________
"Everything should be made as simple as possible, but not simpler."
       - Einstein



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