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To: "'Hedley_S_Finger@xxxxxxxxxxxxxxxxx'" <Hedley_S_Finger@xxxxxxxxxxxxxxxxx>, framers@xxxxxxxxx
Subject: RE: Conversion of Word documents to structured frame documents
From: Kevin McLauchlan <KMcLauchlan@xxxxxxxxxxxxxxxxx>
Date: Mon, 12 Apr 1999 16:10:27 -0400
Sender: owner-framers@xxxxxxxxx
That sounded like a "whoops" to me... Mr. Finger said: ****[snip]**** Arguing about whether Microsoft will take over the world because FM+SGML and Word can't cleanly round trip is like arguing how many camels can be taught to ride bicycles -- fascinating but pointless. Does Dan seriously contend that Ericssons (100 000 employees), HP (96 000 employees), Boeing and other civilian and military manufacturers everywhere, the Australian Defence Forces and other militias everywhere, the Australian Federal Parliament and national legislatures everywhere, Melbourne University (35 000 undergraduates) and other universities everywhere (are you getting my drift by now), are going to dump FM+SGML for Word? ****[snip]**** I worked for Ericsson in Montreal from 1991 'til August '98. We were a Word house (having changed from - mostly - WordPerfect, in order to mollify Ericsson in Dallas). When I started, the vast majority of developers used SUN stations, but before I left, the change was well on, to switch to a mostly NT shop in Montreal, Toronto, Richardson (Dallas), others. We constantly swapped docs among the several thousand employees in Canada, the ten(s of) thousand(s) in the USA, Sweden, Ireland, India, Australia.... you get the idea. The format was Word, with occasionally some of the other business units being behind us in adopting the latest version of Word. I didn't see the other locales, so I can account only for Ericsson Montreal, when I say copies of FrameMaker were about as plentiful and common as hen's teeth. But when we sent and received docs, nobody groaned about Word, and nobody EVER said "hang on while I import it into FrameMaker". I'm sure there were user-doc groups all over the place using FrameMaker, but every engineering document and support document that went between/among us, or out to our customers (I worked for the Technical Assistance Center [TAC]) was either a Word document or something off a Unix station (but that last was rarer). We had something called EDML (Ericsson Document Markup Language), which for-god-knows-what-reasons was some strange-not-quite-compatible offshoot of SGML, and used Text-and-Graphics Tool (TAG-Tool) on Sun, which was said to be a "corporate standard" -- as in corporate worldwide. That one was always resisted in Canada (and much of the US, I understand...) and was probably a big part of the reaction that swung us toward WP and then Word. A couple of years before I left, there began a big push to: a) convert any still-useful EDML docs over to SGML b) begin having everybody do all documents in SGML [This was around the time we were all going ISO9000]. The latter was "accomplished" (yeah, right...) using Word and broken filters, but mostly by having people use TAG-Tool. Of course, since TAG-Tool was on the Sun systems, that meant EVERYBODY (formerly just certain engineers) needed to run an emulator or remote terminal session on NT desktops, to access the Sun servers and tools. But, there was growing use of SGML, despite the kicking and screaming... And still, I could have burnt the place down and never singed a single copy of Frame (in Montreal). All that to say, my experience of Ericsson, at least, was that they were not primarily (in fact, barely detectably...) a FrameMaker house. Word, unfortunately, ruled among MOST -- out of the 100,000 worldwide -- who were using PCs, and that probably included more than 90% of admin/secretarial staff worldwide. Could we then apply a similar grain of salt to your mentions of other big corporations? I mean, Ericsson as an example, may have used bucketsful of Frame licences, but at the same time, they used shiploads of Word licences. Part of the reason was that the same situation prevailed at our customers: AT&T, the various BELLs, British Telecom, AUSTEL and so on and on... When you need Frame, you need Frame. But I think not all that many people do. Kevin McLauchlan kmclauchlan@chrysalis-its.com (aka kevinmcl@netrover.com) Journeyman techy writer, duffer skydiver, full-time unrepentent chocoholic ** To unsubscribe, send a message to majordomo@omsys.com ** ** with "unsubscribe framers" (no quotes) in the body. **