Re: Online help formats (Was: ANNOUNCE: WebWorks Publisher training)

[Jeanette Feldhousen <jeanette_feldhousen@xxxxxxxxxxx>]

Yes, we chose ForeHelp here for the same reasons that you did,
after evaluating both RoboHelp and ForeHelp. 

It seems like RH would be good if most of your help developers
were very experienced--in RH you are much more exposed to the 
mechanics of WinHelp, which, if you are used to it, would be
an advantage. We felt that our writers would benefit more from
ForeHelp's superior user interface. Also, since RoboHelp relies
on MS Word, our writers would have to learn that as well--with
ForeHelp they don't have to learn to use a word processor.

--Jeanette

Jim Stauffer wrote:
> 
> A question for you well-experienced help authors:
> 
> I’m about to embark on my first online help project. Being a
> small company, I had no experienced users to consult so I spent
> a week cruising the web and trying various demo’s. I was looking
> for something that would be quick to learn and capable of
> various output formats.
> 
> I ended up advising my employer to buy Forefront’s ForeHelp (and
> got it at a bargain price throught provantage.com). I didn’t
> like RoboHelp’s RTF-based, tied-to-Word architecture. And
> Forefront’s customer support seems superior. I’ve never seen any
> comments about this product on this forum. Can anyone opine as
> to whether I made the right decision or not?
> 
> Thanks
> 
> --
> Jim Stauffer
> Tech Writer
> ArrayComm, Inc.
> San Jose, CA
> http://www.arraycomm.com
> 
> ** To unsubscribe, send a message to majordomo@omsys.com **
> ** with "unsubscribe framers" (no quotes) in the body.   **

-- 
Jeanette Feldhousen, Mentor Graphics Corporation

Haiku error message:  Windows NT crashed./I am the Blue Screen of 
Death./No one hears your screams.  (Peter Rothman)

** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **