Re: Online help formats (Was: ANNOUNCE: WebWorks Publisher training)

[Jim Stauffer <jims@xxxxxxxxxxxxx>]

A question for you well-experienced help authors:

I’m about to embark on my first online help project. Being a
small company, I had no experienced users to consult so I spent
a week cruising the web and trying various demo’s. I was looking
for something that would be quick to learn and capable of
various output formats.

I ended up advising my employer to buy Forefront’s ForeHelp (and
got it at a bargain price throught provantage.com). I didn’t
like RoboHelp’s RTF-based, tied-to-Word architecture. And
Forefront’s customer support seems superior. I’ve never seen any
comments about this product on this forum. Can anyone opine as
to whether I made the right decision or not?

Thanks

-- 
Jim Stauffer
Tech Writer
ArrayComm, Inc.
San Jose, CA
http://www.arraycomm.com

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