Network Problems when Saving Files - Sum

[smurphy@xxxxxxxxxxxxxxx]

Thanks for all of your very helpful responses. It appears the following   
are factors:
 - Novell networks seem to have this problem, but not NT networks
 - The 8.3 file naming restriction exacerbates the problem
 - It isn't enough to just save a file with a short filename.
  We also must set FM Preferences to Windows 3.1 file naming standards.
  I didn't check, but this could also be because FM was trying to save
  a backup file without Windows 3.1 preferences set.
 - Several users report similar problems with Corel Draw and other apps
  using Novell Networks

One user also reported an almost identical problem following
installation of a new virus checker. Our situation here is nearly   
identical,
but may be a coincidence.

 -Steve Murphy

 -------------

I haven't had this problem myself, but two of my coworkers have:

They can work okay on their local drives (Windows 95), but
when they try to save to the network, they get an error:

"Cannot lock file, your work may conflict with other users"
(if they have network file locking set)

or:

"Cannot open file for Writing"
(if file locking is NOT set)

This ONLY happens with FrameMaker. Anyone run into this?
Any ideas? Our network people say only "It's a FrameMaker Problem."

[I know, I've used up my quota of problems today...]

Steve Murphy
Senior Documentation Specialist
Adobe Certified Expert/FrameMaker, Acrobat
SOFTWORKS, Inc.
5845 Richmond Highway
Alexandria, VA  22303 USA
(703) 317-8879
smurphy@softworkscc.com

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