Censorship and other big yawns

[hedley.finger@xxxxxxxx]

Perhaps this whole mess could have been avoided if the moderator had 
announced on the old list 

(a) what was wrong with the list and why it was necessary to move

(b) asked subscribers to submit what functionality they thought a good 
list should have

(c) asked subscribers to suggest various list servers that could be 
investigated, 
possibly mentioning the outstanding features of each

The moderator could then have announced her decision and warned 
subscribers what 
to expect during the transition, including such things as moderating 
all/some/random posts 
for whatever reason.

Like, we all work in the software industry, and how do we go about 
introducing new products?
We investigate what users want via surveys, focus groups, and design 
mockups for usability. 
Seems like a similar process could be used for list servers!

Regards,
Hedley

--
Hedley Finger
Technical Communications Tools & Processes Specialist
MYOB Australia <http://myob.com/au>
P.O. box 371   Blackburn VIC 3130   Australia
12 Wesley Court   Tally Ho Business Park   East Burwood VIC 3151 Australia
<mailto:hedleyDOTfingerATmyobDOTcom>
Tel. +61 3 9222 9992 x 7421,   Mob. (cell) +61 412 461 558

© MYOB Technology Pty Ltd 2005


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