Re: New Frame User: Easy way to scroll

["Thomas Michanek" <thomas.michanek@xxxxxxxxx>]

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From: "Rebecca Jackson" <rjackson@techrx.com>
> I'm new to Frame and I am an avid "mouse wheel" user. I noticed that I
> cannot use the wheel to scroll through my FrameMaker documents like I can
> with other applications. Does anyone know if there is a setting in FM 7
> that enables you to do this?

You have been advised to download the latest mouse driver from either
Logitech or Microsoft. You should be aware, though, that there are a
number of reports that the latest Logitech driver (version 9.75) does
NOT resolve the problem in all cases. Apparently, version 9.73 or
earlier works better, possibly due to an additional option that has
been deleted in version 9.75.

Here are a few of the reports:

---------------------------------------------
Date: Tue, 14 Jan 2003 08:28:55 -0500
From: Mike Wickham <mewickham@compuserve.com>
Subject: Mouse Scroll Wheel Problem

>From time to time users complain of non-functioning scroll wheels on their
mouses, and the usual advice is to get the latest mouse driver. I found out
that this advice isn't always right. I made the mistake of installing a new
driver version and lost my scroll wheel functionality.

I discovered that scrolling works fine with the Logitech 9.42 driver, but
not
with version 9.75. I notice that the "Use MS Office Compatible Scroll Only"
box is no longer an option in the new driver. Anyone having problems using
Logitech drivers should check to see that this box is available (on the
Buttons tab in mouse properties). If so, uncheck it. If the box is missing
altogether, you may need a different driver version.

---------------------------------------------
Michael Hare - 02:25pm Feb 11, 2003 Pacific

I backed off from Logitech mouse drivers 9.75 to 9.73 and now I can
scroll in FM7.

---------------------------------------------
John E Cook - 09:24am Jan 14, 2003 Pacific

I didn't have any luck with the 9.42 drivers but thought that I remembered
seeing a MS Office Compatibility checkbox in 9.73, so grabbed those and
installed them. The MS Office checkbox was unchecked. I fired up Frame and
couldn't scroll. I checked the boxes (including Scroll in Active Window
Only)
and clicked Apply. Still couldn't scroll in Frame. I unchecked the MS Office
checkbox and clicked Apply.

Viola! The scrollwheel now works in Frame 6! The cruise up and down doesn't
work, but the scrollwheel does. I'm happy. I'm not touching anything else!
;)

---------------------------------------------
Susan Peck - 08:44am Dec 20, 2002 Pacific

We came to the same conclusion (thanks for all who suggested
it) and I downloaded Logitech Mouseware 9.73 yesterday and
installed it. So far the crashing stopped and the wheel
works.


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Thomas Michanek, FrameMaker/UNIX/MIF expert
Technical Communicator, Uppsala, Sweden
mailto:Thomas.Michanek@telia.com   (Sweden)
http://go.to/framers/
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