Re: Frame error message when saving

[larry.kollar@xxxxxxxxxx]

It may have something to do with your Compatibility Preferences settings 
(File -> Preferences -> General). If you set it to "Macintosh," then 
you'll get that error if your Frame file name is longer than 31 
characters. The problem stems, I think, from Frame tacking on a ".backup" 
to the old file name when you have automatic backup turned on -- the OS 
ends up truncating the name & then Frame can't find the file.

In short, your best bet to avoid that problem is to turn off "Automatic 
Backup on Save" (also in Preferences). You could also keep file names 
relatively short (less than 24 characters or so).
--
Larry Kollar, Senior Technical Writer, ARRIS
"Content creators are the engine that drives
value in the information life cycle."
    -- Barry Schaeffer, on XML-Doc




"Rick Henkel" <frameuser@hotmail.com>
Sent by: bounce-framers-84669@lists.FrameUsers.com
02/13/03 08:33 AM
Please respond to "Rick Henkel"
 
        To:     framers@FrameUsers.com (Framers List)
        cc: 
        Subject:        Re: Frame error message when saving


> I am having a very strange intermittant problem in Frame 7, Win2K.
> Occasionally, but becoming more annoyingly common, when I'm working in a
> file and do a routine Ctrl+S to save it, I receive the following error
> message: "The document was saved to a temporary file, but Framemaker 
can't
> rename it to have the correct name. The newer version has an odd 
suffix."
>
> There is no replicable trigger for this message that I can determine.
> Sometimes I may have saved the file several times just prior to a save
that
> generates the error. My workaround is to rename the file, close out of
> Frame, delete the older version, change the name back to the original
file,
> and reopen Frame. What a pain!!
>
> Has anyone else seen this error? Any ideas?


I used to see this at a previous job. Unless something has changed in the
last year or so, the only known workaround is the one that you're using.

Rick




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