Font not displaying in Frame

[SSmither@xxxxxxxxxx]

Background:

We are trickling in new computers for my department (9-11 total computers
over the next 3-6 months). As they come in, my IT department install the
standard company software for networking, Office, etc.

When I get the computer, I install the departmental software that only we
use. FrameMaker 5.5.6 (going to 7 when all the computers are here), Acrobat
4.0.5a (going to 5.0.5 when all the computers are here), Photo-paint, etc.

The first computer already had Acrobat 5.0.5 installed. I removed it, then
followed Dov Isaac's instructions for installing Frame and other items in
Windows 2000 boxes (the new OS, installed from factory). ATM 4.1 light,
Universal postscript driver installer, Acrobat 4.0.5a, FrameMaker. Worked
fine.

In a case of brain freeze, I did not do this same procedure on the next two
computers (came in at the same time). I left the Acrobat 5.0.5 installation
on.

Now, on these two computers it will not display in FrameMaker (or Word for
that matter) the ZapfDingbats font (Type 1) properly. It instead displays
the Wingdings font (Open type native to Win2000). The font will print
properly and can be seen properly in the Character Map and font sample
display, but when called though a program is substituted by Wingdings.

It is more of an annoyance that a serious problem (it won't affect
production so far), but I would like to correct it just incase something
else I haven't seen yet is lurking to kill a deadline.

Any ideas?

Thanks in advance,

Sean A. Smither
Manager, Technical Publications
DataKom Publishing Division
(847) 970-5001



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