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RE: Problems with FM 6.0 installation

There are no known problems of FrameMaker, any version, with
ATM under any version of Windows. In fact, FrameMaker has no
direct interactions with ATM at all. In particular, for Windows 2000
and XP, all font handling is actually done by the operating system.
ATM simply serves as a front-end to that font handling system for
installation and activation/deactivation of fonts.

        - Dov

At 1/7/2003 09:15 AM, walter.crockett@ascentialsoftware.com wrote:
>        Are you people saying that ATM should uninstalled in all cases with
>Frame 6 on Windows 2000? Or only in those cases where people have trouble
>with it?
>        It seems to be working fine on my system.
>Walter Crockett 
>-----Original Message-----
>From: Mitchell, Sue [mailto:Sue.Mitchell@cognos.com]
>Sent: Tuesday, January 07, 2003 11:51 AM
>To: 'Thomas Michanek'; Tammy VanBoening
>Cc: Free Framers
>Subject: RE: Problems with FM 6.0 installation
>We have had this problem too, unfortunately, once you install ATM it messes
>up your registry, and uninstalling it doesn't fix the problem. Make sure you
>have uninstalled ATM and then run the tool from the location below and all
>will be fine again.
>Sue Mitchell
>Writing Support Specialist
>Cognos, Inc.
>613.738.1338 x5461


>-----Original Message-----
>From: Thomas Michanek [mailto:thomas.michanek@telia.com]
>Sent: Tuesday, January 07, 2003 11:21 AM
>To: Tammy VanBoening
>Cc: Free Framers
>Subject: Re: Problems with FM 6.0 installation
>[The original message appeared on the FrameUsers mailing list.
> This reply is sent only to the "Free Framers" mailing list.]
>From: "Tammy VanBoening" <Tammy.VanBoening@netRegulus.com>
>> First, unless I misunderstood several posts and some info on the Adobe
>> website, with Win 2000, I do not need to install ATM. When I was opening
>> files on this PC, however, I get that wonderful "missing fonts" message.
>> When I reviewed her PSFONTS folder, I see the fonts that FM claims are
>> missing. After trying several solutions, in frustration, I set up a font
>> directory structure that has worked for me and the other PCs and used ATM
>> load these fonts into this structure (C:/PSFONTS for .PFBs and
>> C:/PSFONTS/PFM for the .PFMs), but I still get the missing fonts message
>> even after rebooting (warm and cold) the PC.  Thoughts, help, any thing is
>> appreciated.
>No, you don't need ATM on Windows 2000 unless you use Multiple Master
>fonts or you need the font managing capabilities of ATM (like grouping
>fonts into sets and activating them).
>The PSFONTS folder is used by ATM, but not by the built-in font
>management in Windows 2000 (AFAIK). In that OS, you should install
>fonts ONLY by using the Fonts control panel. By trying to manually
>add font files in the supposedly correct folders, you will mess up
>the font installations.
>Keep the font files in PSFONTS if you wish, but deactivate/uninstall
>ATM and reinstall the fonts by using the Fonts control panel.
>- - - - - - - - - - - - - - - - - - - - - -
>Thomas Michanek, FrameMaker/UNIX/MIF expert
>Technical Writer, Uppsala, Sweden

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