Re: FM 6 and type 2 error on printing -- urgent!

[Larry.Kollar@xxxxxxxxxx]

Have you tried deleting & recreating your desktop printer?
If that doesn't work, try deleting the print driver preferences.

Both of these have proved effective, at one time or another,
in similar predicaments.

--
Larry Kollar, Senior Technical Writer, ARRIS
"Content creators are the engine that drives
value in the information life cycle."
    -- Barry Schaeffer, on XML-Doc





Greg Hanek <ghanek@indiana.edu>
Sent by: bounce-framers-84669@lists.FrameUsers.com
11/07/02 02:37 PM
Please respond to Greg Hanek
 
        To:     framers@FrameUsers.com (Framers List)
        cc: 
        Subject:        FM 6 and type 2 error on printing -- urgent!


Framers,

Aaaarrgh! Please help!

My machine crashed on Friday while attempting to print a postscript file 
from a book file, and I haven't been able to print from Frame since.

I can generate PS files and print to various printers from other apps on 
this machine, but Frame always crashes and disappears with a type 2 
error message -- irrespective of the file I try to print from, so it is 
not a file corruption problem (even crashed on a new, mostly blank file 
not using our templates).

Frame crashes whether I use  Adobe's print driver (v8.8.0(301)) or 
Apple's LaserWriter driver (v8.7.1). Frame crashes whether I try to use 
the Acrobat Distiller PPD or the Generic PPD. Frame crashes whether I 
try to print in the foreground or background.

Here is what I have tried so far:

Deleted FrameMaker prefs file
Reinstalled Frame 6.0 (and updated to 6.0p395) (even did this on a 
different volume)
bumped minimum ram for Frame up to 76144K
bumped preferred ram for Frame up to 84336K
Deleted FrameMaker prefs file again
Reinstalled Acrobat 5.0 (updated to 5.05)
Fresh (aka clean) install of operating system 9.2.2
                 then reinstalled all of the apps above again
                 installed fresh versions of the PPD files (and deleted 
the parsed ones)
Fresh install of my fonts
Fresh install of Adobe PS 8 print driver
bumped minimum ram for PrintMonitor up to 500K
bumped preferred ram for PrintMonitor up to 500K

What have I left out here in my voodoo rituals?

Please respond directly, as I am on digest and up against some looming 
deadlines...



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