Re: Windows 2000 font / character mapping problem

["Thomas Michanek" <thomas.michanek@xxxxxxxxx>]

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From: "Bill Cruise" <cruise@cfht.hawaii.edu>
> I have been happily running Framemaker 5.5.3 on my Windows 2000 PC for
> some years.  
> I tried installing the same version of Framemaker on my new Dell laptop
> The laptop has Windows 2000 which was installed by Dell. Same as the older PC.
> My first clue was in the first document I took to the laptop.  All the
> quotes were replaced by various foreign characters.  I took the file
> back to the PC, and edited and printed it OK.
> On the laptop the quote characters are wrong, as is everything 
> from ASCII 130 up.

The problems you describe are caused by a known problem running any version
prior to 5.5.6 on Windows 2000. I'm very surprised that you claim to be
running 5.5.3 on a Windows 2000 PC without problems. You have been lucky.
I don't think there's any solution but to upgrade FM. All versions of FM
5.5.x prior to 5.5.6 were plagued with bugs of varying severity.
See the following email from Adobe's expert on these matters:

Subject: Re: Odd characters display and print for quotes and apostrophes
From: "Dov Isaacs" <isaacs@Adobe.COM>
Date: Wed, 27 Dec 2000 16:35:14 -0800

(1) Adobe does not support FrameMaker 5.5.3 under Windows 2000.
In fact, one of the reasons for FrameMaker 5.5.6 was to fix problems
of use of FrameMaker under Windows NT 4. One of the symptoms of 
FrameMaker 5.5.3 under Windows NT 4 and Windows 2000 is flakiness
in accessing certain non-ASCII characters, of which typographical
quotes are included. The symptoms are worse under Windows 2000, though!

(2) Your solution is to upgrade to either FrameMaker 5.5.6 or 6.0.
I do not believe that Adobe offers the 5.5.6 upgrade anymore.


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Thomas Michanek, FrameMaker/UNIX/MIF expert
mailto:Thomas.Michanek@telia.com   (Sweden)
http://go.to/framers/
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