RE: ARGH!! Help!

["Andersen, Verner" <verner.andersen@xxxxxxxxxxxx>]

Hi

I had the same problem with common text insets (stored as text so that it
can be used in other applications). When I imported the text into Frame 6.0
under Windows 2000 the bullets turned into yen symbols.

It turned out that when I imported text FrameMaker by default selected
Japanese encoding. When I selected Ansi instead it all worked.

Best Regards

Verner Andersen
Documentation Manager
BarcoNet A/S - a Scientific-Atlanta company
Tel +45 39 17 08 85
Fax +45 39 17 00 10
Mailto:verner.andersen@barconet.com
http://www.barconet.com
http://www.scientificatlanta.com


-----Original Message-----
From: Dov Isaacs [mailto:isaacs@adobe.com]
Sent: 24. juni 2002 07:14
To: framers@FrameUsers.com
Cc: framers@frameusers.com; framers@omsys.com
Subject: Re: ARGH!! Help!


Officially, Adobe does not support FrameMaker 5.5.6 under Windows XP.

Also, ATM is irrelevant to the discussion (unless you had some ancient
version of ATM installed that would somehow interfere). Both Windows XP
and Windows 2000 have built-in Type 1 font support.

The symptoms you report sound like a problem that occurred under
Windows NT 4 with FrameMaker 5.5.x versions earlier than 5.5.6.
No problems with FrameMaker 5.5.6 have been reported matching what
you describe either under Windows 2000 or XP (both are quite similar
in terms of internals and how they handle fonts and printing).
Are you sure you are really using 5.5.6 and not some earlier version
of 5.5.x?

The next question then is about fonts. Exactly where did you get
the Type 1 Helvetica and Helvetica Condensed that you are using
(assuming that they are Type 1)? Is it possible that you "converted"
some Mac Type 1 fonts? The problem really seems like an encoding
issue.

        - Dov



At 6/21/2002 07:34 PM, Julie Welander wrote:
>I'm going crazy. I just bought a new PC running Windows XP. I'm using
>Frame 5.5.6 and Adobe Type Manager 4.1. In the bullet lists in any
>document, the bullets turn into the Yen symbol and the apostrophes turn
>into some other weird character. I'm using Helvetica for standard body
>text and Helvetica Condensed for heading text. When I use another font
>for the bullet characters, they change from the Yen symbol to the bullet
>symbol (same with the apostrophes). The font works fine in Word. What is
>going on? Thanks in advance!
>
>Julie


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