Re: Bizarre graphics problem

["Bob Hooker" <rlhooker@xxxxxxxxxxxx>]

Problem solved. Installed a newer video driver.



----- Original Message -----
From: "Bob Hooker" <rlhooker@telocity.com>
To: "Framers List" <framers@FrameUsers.com>; "Free Framers"
<framers@omsys.com>
Sent: Thursday, May 16, 2002 6:04 AM
Subject: Bizarre graphics problem


> I am having a problem with displaying graphics on FrameMaker 6.0. I've
done
> the research, seen a lot of problems and fixes, but never this one.
>
> This is what's happening: I just converted from NT 4 to Windows 2000.
> Installed all the upgrades, service packs, etc. FrameMaker, which under NT
4
> had been happily displaying my imported screen shots, now only displays
the
> frame around the graphic, supplied when I did the screen shots in Snagit.
> The area inside is white. If I click on any of these shots, it opens the
> graphic in all of its original glory in Corel Photo-Paint. If I print it
in
> Acrobat, the screen shot appears. If the screen shot is part of a Visio
> diagram it is also white. When I double-click to bring up the diagram in
> Visio, the graphic is in white until I refresh Visio by minimizing and
then
> restoring the window, after which it appears fine.
>
> I've heard of the gray boxes, the out of memory errors, etc., etc. This is
> not the problem. The problem is that the graphic displays only as a white
> rectangle frame by a black border, courtesy of Snagit, in FrameMaker. It
> prints fine in Frame, it just doesn't display. It displays fine in every
> other program, just not in FrameMaker. I've checked all the settings,
> including View > Options > Display Graphics and reinstalled FrameMaker.
>
> Hardware: Dell Pentium III, 750 Mghz processor, 32 Mb video card.
>
> Any clues greatly appreciated.
>
>
> Bob Hooker
>
>
> ** To unsubscribe, send a message to majordomo@omsys.com **
> ** with "unsubscribe framers" (no quotes) in the body.   **
>


** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **