Re: Having Problems Printing from FrameMaker

[Dov Isaacs <isaacs@xxxxxxxxx>]

Good news and bad.

I installed all the Frutiger and Sabon faces on my Windows 2000
system with ATM 4.1 and FrameMaker+SGML 6.0 and had no problem
producing printed output with those faces (or PDF files with those
faces embedded). My printing is to a LaserJet 5M (Adobe PostScript
Level 2) and a LaserJet 8500 (Adobe PostScript 3).

The bad news is that I cannot reproduce your problem and I have
absolutely no idea why your system would exhibit these symptoms.

What type of printer are you printing to?!? And what type of
driver is it using?!?

Send me a sample document off-list, OK?

        - Dov

PS: Your "Acrobat Distiller" printer instance should NOT, repeat NOT
be set for PostScript Level 2. It is indeed a PostScript 3 device!


At 4/30/2002 09:44 AM, Domaschuk, Rob wrote:
>First, apologies if this has been covered. I didn't find anything that
>specifically addresses this, so I am posting here in hopes someone can help
>(on- or off-list).
>
>First - we are using FrameMaker+SGML 6.0 on Windows 2000, Acrobat 4.05, ATM
>4.1 Deluxe
>
>I have two type families from Adobe: Frutiger and Sabon. We like these type
>families, we spent mega-bucks purchasing them (and don't want to switch if
>we can help it). Both are Type 1 (and properly installed, etc.)
>
>
>
>Okay, here we go: I create a document in FM and use any face of the two
>families. It appears perfectly on screen. When I print the documents, these
>two families (regardless of size or face) do not print! I get a blank space
>(of the correct of 'expected' size) where the text should be. If I switch
>the type family to something else, they print fine. But here is where it
>gets weird...   ...If I create a PDF of the doc, then the fonts appear in
>the PDF and print without any problem. I've tried creating the PDF several
>ways including printing to PostScript (using the Distiller driver) and the
>distilling the file, printing to a PDF using the PDFWriter, and (just for
>testing, Dov, I promise!) "Save As PDF". I even opened the PostScript file
>in a text editor and found the fonts.
>
>I had others try it with my test files and the only person who
>"successfully" got a valid print out (i.e. - the text appeared) did not have
>these type families installed. 
>
>Some other tidbits:
> - This happens in Both FM+SGML and "plain" FM (both v 6.0)
> - This happens whether I am parsing ASCII SGML or creating a native FM doc
> - I am using para tags (not a single override) in my test files so that I
>can precisely control the test
> - the fonts appear in the MIF file
> - I changed the PPD files in C:\Winnt... from *Font to *%Font (& deleted
>the BPD files)
> - I changed the printer settings to use PostScript Level 2 from FM (since
>that is what Distiller does anyway)
> - I've tried both Optimize for Speed and for Portability
> - I can print directly from InDesign (thought I'd check another Adobe
>product) without issues.
>
>
>Each time I have the same problem - the fonts appear on screen, appear and
>print from the PDF, but do not print from FrameMaker.
>
>Any ideas????
>
>Thanks a lot!
>
>
>Rob Domaschuk     |  312.853.8337 - t
>Technical Writer  |  630.430.4162 - m
>Datalogics inc.   |  719.623.7431 - f
>
>
>"I respect a man who knows how to spell 
> a word more than one way." 
>
>      - Mark Twain


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