RE: Word installation keeps losing the PDFMaker

["Michael Lewis" <mlewis@xxxxxxxxxxxxxx>]

Jim Snowden:
> ...I noticed for some reason the startup directory defined in Word had
been
> changed (don't remember doing it myself!) to
> "C:\Documents and Settings\jims\Application Data\Microsoft\Word\STARTUP"
> (where jims is my username). I put a copy of the PDFMAker.dot file in that
> local startup directory, restarted Word and lo and behold the PDFMaker
> buttons were there OK. You can find out the Word startup
> directory by going
> to Tool / Options, click the File Location tab, and look for the value for
> "Startup".

I can't be confident of the XP details, but this looks suspiciously like the
kind of change that happens when you go from a single-user setup to a
(potentially) multi-user setup. The most obvious distinction is that in the
single-user case you don't have to log on; in the multi-user case (even if
you are actually the only user) you do. the multi-user setup is sometimes
called "having profiles enabled".

So: have you recently changed from single-user to multi-user?

Michael Lewis

Brandle Pty Limited, Sydney, Australia
http://www.brandle.com.au


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