Graphics Missing in printout

["Lester C. Smalley" <lsmalley@xxxxxxxxxxx>]

I've encountered a puzzling problem from one of our clients, and am
looking for solutions and ideas for work-arounds.

The environment:

FrameMaker+SGML 6.0 p405  (does not include very recent patch (yet))
Windows NT 4 and 2000 hosts
HP 8550 Color laser printer (PostScript option installed, network
connected, 128 MB RAM installed)
Latest Adobe PS drivers (via the universal updater from Adobe) installed

Issue:

Client has a number of documents (all standard US Letter size) that
contain multiple EPS images per page, imported by reference.

Image file size varies from as small as 4 KB up to 8 MB.

When printing, only the FIRST image on the page displays, regardless of
the size of the images.  There is no error message nor other indication
that there is any problem except the missing images on the output page.

For example, on a page with three small graphics (largest size of EPS
file is 5.2KB) only one image prints.

The same is true for a page with 20 images, the smallest is 6 KB and the
largest is 1.2 MB.  But the largest image is first and prints, while the
others on the same page do not.

Text is not affected, only the graphics.

I have copies of these files, and do not have the problem using the same
version of FrameMaker+SGML, an NEC 1800 printer (networked, 132 MB, PS
option installed) from a Windows XP Professional system.  All pages
print completely from my environment.

Anyone have any suggestions or ideas?

-- Lester
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 Lester C. Smalley              Email: lsmalley@infocon.com
 Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
 Hockessin, DE  USA  19707      WWWeb: http://www.infocon.com/
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