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To: "'framers'" <framers@xxxxxxxxx>
Subject: What does this Frame 5.5.6 error message mean?
From: Ed Treijs <etreijs@xxxxxxxxxxxxxxxx>
Date: Thu, 28 Feb 2002 16:41:53 -0500
Sender: owner-framers@xxxxxxxxx
Hi; We are running Frame 5.5.6 on NT and saving docs to a UNIX network drive through a samba 2.2.1a server. Occasionally, someone experiences the following: "File *BLAH* has chaned on the disk since you last opened or saved it. Someone else has probably modified the file. Do you want to save it anyway?" Click Okay.... "The document was saved to a temporary file, but FrameMaker can't rename it to have the correct name. The newer version has an odd suffix." Unfortunately, at this point the document we're trying to save is no longer in the directory. There may still be a .backup file. The next time we try to save, similar messages, and the .backup file is also missing. We never see this error saving to local HD (which however is not backed up, doesn't have RCS versioning, etc). This happens more to some people than others. It has started happening recently to someone who has been using the same machine and software for years, so I don't think it's a Frame bug per se. I suspect that the underlying cause is a network error, and the message we get on screen is Frame NT trying to make sense of it. I'm hoping that an explanation of the error message might help us pinpoint where the real problem is occurring. I've looked through the Adobe knowledgebase, but haven't found anything. Thanks for any clues! Ed (maybe it's Colonel Mustard, with the lead pipe, in the network switch!) Treijs ** To unsubscribe, send a message to majordomo@omsys.com ** ** with "unsubscribe framers" (no quotes) in the body. **