Re: Frame File "Locked by ( )" Phantoms

["Thomas Michanek" <thomas.michanek@xxxxxxxxx>]

From: "Barry Meislin" <Barry.Meislin@nsc.com>
> Using FM 6.0 in a Unix environment, in which Frame is licenced for about
> 18 users, the following exasperating phenomenon has occurred all too often:
> 
> When trying to save a file, a warning message appears indicating that the
> file is "locked by user ()" (i.e., no user is specified). As a result, the
> file can not be saved.

Assuming that this doesn't happen all the time for all files, and that
it's not a new bug in FM 6, check the following:

When the file is opened and before it's edited and saved, do you get a
proper .lck file in your file system, i.e. containing a user name, etc.?
Does the .lck file turn empty as you try to save, or sometime before that?

This does sound like a network file problem. Are the FM files stored on
UNIX, or on another file system? Can other FM installations, perhaps on
other platforms, access and edit the files? If you have a mixed UNIX/
Windows environment or file system, strange problems sometimes occur.


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Thomas Michanek, FrameMaker/UNIX/MIF expert
Technical Writer, IAR Systems, Uppsala, Sweden
mailto:Thomas.Michanek@telia.com
http://go.to/framers
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