Re: Win2000 equation operator spacing bug - help

[Dov Isaacs <isaacs@xxxxxxxxx>]

For those of you who may be interested (if you are not and dump this,
this will probably happen to you, too), we did find the source of
Bob Kern's problem and the fix.

It turns out that somehow the TrueType "Symbol" font was deleted from
his Windows 2000 systems. Note that TrueType certain fonts are really "secret
sauce" aspects of Windows. This includes Arial, Times New Roman, MS Sans,
Microsoft Sans (Windows 2000 only), Marlett (a hidden font used to draw the
"hardware" on each "window"), Courier New, Tahoma, etc. As much as some of
you have a "thing" about TrueType fonts, don't delete any of these fonts.

Reinstalling the TrueType version of "Symbol" totally resolved the problem.

There is a general rule that you should never have both a Type 1 and a TrueType
version of the same font. There is one exception. You can have a Type 1 and
a TrueType version of Symbol. In fact, you MUST have the TrueType version
under Windows for the FrameMaker equation function to work correctly.

        - Dov


At 7/24/2001 11:09 AM, Dov Isaacs wrote:
>Bob, 
>
>I believe the problem is your PostScript driver settings. I received
>the sample from you and do NOT get the same results, i.e., my results
>don't show the spacing problem.
>
>Exit FrameMaker and make the following two changes: 
>
>Printers=>"Acrobat Distiller" (printer instance)=>Properties
>        =>Advanced=>Printing Defaults=>Layout=>Advanced
>
>        In that dialog, Graphic=>TruType Font
>        change from "Substitute with Device Font" to "Download as Softfont"
>
>Printers=>"Acrobat Distiller" (printer instance)=>Properties
>        =>General=>Printing Preferences=>Layout=>Advanced
>
>        In that dialog, Graphic=>TruType Font
>        change from "Substitute with Device Font" to "Download as Softfont"
>
>Try again.
>
>The same changes should be made for ALL PostScript driver printer
>instances.
>
>Let me know if that fixes the problem for you.
>
>        - Dov

*

>At 7/24/2001 09:43 AM, Bob Kern wrote:
>>Framers,
>>
>>We recently upgraded to win2000 (currently using Frame 6 and Acrobat
>>4).  We are mid stream on several projects -- an unavoidable situation
>>that will always be the case -- and one project uses equations
>>liberally.  We noticed that the equation and fraction spacing changed
>>after the upgrade.  Specifically, the spacing around the operators (be
>>it multiplication, division, addition, or subtraction) was twice as big
>>on the right side of the operator as on the left side of the period in
>>win2000.  This is particularly obvious in the "/" operator used to
>>create fractions and in the "small multiplication period" operator.
>>These changes make the math unacceptable. The clients can't (and
>>shouldn't) accept the awkward spacing, but I can't seem to fix the
>>problem.
>>
>>I've replicated the problem on all the machines in my shop, so its not a
>>hardware issue.  I've replicated the problem over the phone at another
>>shop using Acrobat 5, so we think its not an distiller driver issue.
>>Further, it occurs using distiller or when printing to other PostScript
>>printers (tested 3 different ones), and occurs both using the old 5 and
>>new 5.2 Adobe PostScript driver.
>>
>>Has anyone figured out how to fix this, other than by (1) rebooting and
>>doing the project from a win98 platform, or (2) playing with the  the
>>micropositioning settings in equation editor for each equation (which
>>only work well if the equation is simple)?
>>
>>Thanks in advance for any your suggestions.
>>
>>-bob
>>--
>>Robert Kern
>>Publisher


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