RE: Installing Frame 6 on Win2000

[Rick Henkel <rick.henkel@xxxxxxxxxxxxxxxx>]

When she tried to install Frame by running the setup.exe file, she received
an error message that said "Not a valid windows32 app."

Now what should she try??

Rick



-----Original Message-----
From: enunn@documentation.com [mailto:enunn@documentation.com]
Sent: Friday, January 12, 2001 12:32 PM
To: framers@FrameUsers.com
Subject: RE: Installing Frame 6 on Win2000


For what it's worth, I've seen this error message with a number of 
installation CDs on Windows 2000.  The fact that the error message reports 
a problem with D:\autoplay\Xtras\BUDAPI.X32 suggests that the problem is 
with the autoplay.exe on the CD, and not with the installation program.  In 
these instances I've simply navigated to and run setup.exe, and not 
encountered any further problems.

--Erich


> -----Original Message-----
> From: Rick Henkel [mailto:rick.henkel@channelpoint.com]
> Sent: Friday, January 12, 2001 9:45 AM
> To: 'FrameUsers'; 'Framers2'
> Subject: RE: Installing Frame 6 on Win2000
> 
> 
> She just gave me more information. The actual error messages 
> she's getting
> are as follows.
> 
> "The application or DLL D:\autoplay\Xtras\BUDAPI.X32 is not a 
> valid Windows
> image. Please check this against your installation diskette."
> 
> Then:
> 
> "Script error: Handler not defined
> 
> #baRegister"
> 
> Any ideas? Is this a Windows problem or a Frame problem?
> 
> 
> Rick
> 
> 
> 
> -----Original Message-----
> From: Rick Henkel [mailto:rick.henkel@channelpoint.com]
> Sent: Friday, January 12, 2001 10:05 AM
> To: framers@FrameUsers.com
> Subject: Installing Frame 6 on Win2000
> 
> 
> One of my co-workers is having a problem when she tries to install 
> Frame 6 on her Windows 2000 machine. When the CD's autorun process 
> tries to start, she gets an 'invalid image' error.
> 
> Has anyone encountered this? What should she do?
> 
> ======================
> Rick Henkel
> rhenkel@channelpoint.com
> 719-482-2761
> AOL IM henkel33


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