Re: Baffled by Frame + Acrobat 4.0.5

[Ed Treijs <etreijs@xxxxxxxxxxxxxxxx>]

Thanks;

The cheap and dirty way worked--I installed a new Acrobat Distiller (Copy 1) and it works fine.

As a general question, how are we supposed to find out all these details? We are seriously considering Adobe support options, because otherwise we can run around in circles forever with installation and driver version issues.  In our software development company, the IT expertise is in networking and OS setup.  I wind up doing much more troubleshooting and legwork and system administration than I'd like to, because no one is specialized in Frame/Adobe/PostScript/PDF support.  Well, except me now, I guess.

Ed (spending too much time in NT Explorer) Treijs


At 09:56 AM 25-04-00 -0700, Dov Isaacs wrote: 
>>>>
> Dear Baffled,
>
> The AdobePS 5.1.2 driver is what you need to fix the problem.
> The existing driver instance for "Distiller Printer" does in fact use
> the correct PPD already. A copy of that PPD file should have been
> installed in the \DISTILLR\XTRAS subdirectory of your Acrobat installation.
> For heaven's sake, dump that Acrobat 3 PPD. It will ruin your work and 
> your day. And don't use PostScript generated for an HP printer or using
> a PPD other than the Distiller 4 PPD for generation of PDF.

<<<<
Thanks

>>>>


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