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RE: Search index not available

On Fri, 18 Dec 1998, Peter Ring wrote:

> > -----Original Message-----
> >
> > Apparently, the UNIX version of Acrobat Reader/Exchange
> > cannot read a search index whose filenames consist of only
> > uppercase letters. Acrobat Catalog creates the filenames
> > in uppercase, so we had to rename all the search index files
> > using only lowercase letters, and now the search index works!
>
> This does quite not correspond to what I found by searching the pdf-l
> archives at http://www.pdfzone.com. But I must admit that I don't know what
> to conclude. It's just that I have to deliver a cross-platform cd-rom with
> search index real soon ...

I agree that the advice/solutions are confusing, but in our
case it was filenames in UPPERCASE being the culprit. This
is also what is says in an Adobe support document:

> Acrobat Search running in SunOS cannot connect to or use indexes that
> are uppercase. To make the index available, convert all filenames of
> the index and its associated directory to lowercase.

See http://www.adobe.com/supportservice/custsupport/SOLUTIONS/5aee.htm

How this will affect your CD production is another matter...


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Thomas Michanek, Documentation Manager, Telelogic Tau
Telelogic AB, Teknikringen 9, SE-58330 Linkoping, SWEDEN
PHONE/FAX:  +46 (0)13 200656/212166
EMAIL:  mailto:Thomas.Michanek@telelogic.com
WWW 1:  http://www.telelogic.com
WWW 2:  http://hem1.passagen.se/framers
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