Re: FM 7.1 version p114

[Dov Isaacs <isaacs@xxxxxxxxx>]

Thomas,

The original question was whether there was a patch or updater for
FrameMaker 7.1 b023 and THAT was what I was responding to,nothing more
and nothing less. The official English release of FrameMaker 7.1 was b023.
Adobe has not at this point posted any patcher or updater for that version
to make it "match" any later build.

What is true is that a later build, 114, was used for the Japanese release
of FrameMaker 7.1, which also supports English, French, and German. And 
that build has some bug fixes PLUS explicit support for wheeled mice.

We believe that the English "shrink wrapped" copies of FrameMaker 7.1
in the sales channel still contain b023. We are investigating as to whether
114 was or will be slip-streamed into production.

What you reporting vis-a-vis "replacement media" and support is fairly
accurate.

FrameMaker product management is investigating whether "new" FrameMaker 7.1
packages, other than Japanese, are now getting the newer build and whether
or how we can more readily make contents of the later build available to
users with b023. Without an existing patcher / updater, this would
require download of a full FrameMaker 7.1 install CDROM plus full product
reinstallation.

More to come when we have more concrete information.

        - Dov 


At 6/17/2004 07:31 AM, Thomas Michanek wrote:
>From: Dov Isaacs <isaacs@xxxxxxxxx>
>> At 6/10/2004 11:28 PM, Dhanagopal, Kumar S wrote:
>> > I use FM7.1.b023 (on Win XP) on which I need to install a 3rd party
>> > plug-in called Frame2000. The vendor of this plug-in says that the
>> > plug-in works only with FM7.1.P114. According to Adobe Tech Support,
>> > FM7.1.P114 does not exist. The vendor of the plug-in insists that an
>> > upgrade/patch is available from Adobe.

*

>> Please tell the developer of your plug-in that there is absolutely
>> no "upgrade/patch" available from Adobe or elsewhere from
>> FrameMaker 7.1 b023. That version is indeed the official English
>> released version of FrameMaker 7.1. There may be later builds for
>> other languages, but any differences are associated with localization,
>> not functionality or bug fixes.

*

>It's not often that I can say that Dov is wrong, but now it seems
>to be the case. There *is* indeed a version FM 7.1 p114, which can
>be delivered in two situations, A and B:
>
>(A) If you already got FM 7.1 (the b023 version):
>Thomas Bro-Rasmussen got the following response from Adobe:
>1. Please contact the FrameMaker technical support. If the updated
> (p114) version of FrameMaker resolves a technical issue that you are
> currently experiencing, you may be eligible to receive a free
> (replacement) copy of the updated version. FrameMaker technical
> support will determine the eligibility.
>2. Please look at the option of purchasing the replacement CD set from
> the link given below - http://www.adobe.com/support/salesdocs/10516.htm
>
>(B) If you order the FM 7.1 upgrade for $199 now:
>As Sheila Carlisle reported:
>"I just ordered the FM7.1 upgrade from Adobe, but for some incomprehensible
> reason they shipped the French version <sigh>. When the US/English one
> arrives, I'll post the version I receive."
>[...]
>"FM 7.1p114 arrived today, .exe dated 2/19/2004, fwiw.
> So yes, I ordered just "7.1 upgrade" and got 7.1p114 by default."
>
>I have absolutely no idea what the secrecy is all about, though,
>and why p114 isn't available as a download for b023 users.
>Perhaps Dov can clarify after checking with FM technical support?


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