Re: Bug when cancelling print to distiller print drive (FM7)

[Dov Isaacs <isaacs@xxxxxxxxx>]

Carla,

There is absolutely nothing in FrameMaker, Acrobat, or
even the PostScript driver that can cause Windows 2000 to
reboot since all that code runs in a protected context.
You might want to check whether you have the latest
Windows 2000 service pack and updates installed on your
system since such a reboot can only be caused by a bug
in a low-level system driver or service.

        - Dov


At 4/11/2003 08:42 AM, Carla Martinek wrote:
>Hi, all.  Just discovered an interesting bug when I
>attempted to cancel a print job in FM:
>
>OS: Win 2000 Professional
>Pent. III machine, 433Mhz
>FM: 7.0p576
>
>Printing short doc (12 pgs) to Distiller print driver,
>cancelled it just as it started to print.  I got an
>instantaneous reboot of my system - no error window,
>no crash file, nothing.
>
>A co-worker has apparently experience the same thing,
>so it's not unique to my machine.
>
>-Carla Martinek
>copper@martinek.us


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