Corrupt file??

[smurphy@xxxxxxxxxxxxxxx]

Hi framers,

My team is running into a problem that has us all stumped.
I'm curious to know if anyone else has experienced this
or has a solution. We're using FM 5.5.6 on Windows 95.

We have a FM file that is part of a software user guide.
The software runs on five different platforms, and the file
has five (5) conditions for the five different platforms on
which the software runs.

There are a number of screen
captures in the document that are placed in tables
(special table format for graphics; one row containing
the screen capture and the second row containing caption
information).

There are also tables that contain field descriptions
for the dialog boxes that are in the screen captures. These
are "normal" old tables, with a grid, etc.

Problem:
 ----------
The document frequently causes FrameMaker to crash.
Usually the problem arises just after the book has been
generated (none of the other files in the book have this
problem). As we scroll through the document, we get to
a point where one of the tables (different ones
at different times, it seems)  -- the ones containing
field descriptions -- trails off into gibberish, and the ruling
lines stop appearing in the table.  If you press PageDown
or try to scroll further through the document, FrameMaker
crashes with the usual "serious problem" message.

You can avoid a crash by closing the file immediately,
without trying to scroll any further.
Another way to temporarily "fix" the file is to display it
with all conditions showing, and then re-conditionalizing
it for printing -- provided you don't re-generate the
book containing the file. At least that seems to work most
of the time.

I've tried saving the file in MIF format and restoring
it, but it hasn't helped.

The only thing that distinguishes this file (as far as I
can tell) is that it has a lot of tables. There is also a lot
of conditional text in the document. I don't know why this
would make the document crash, however.

Anyone have any ideas??

Steve Murphy
Senior Documentation Specialist
Adobe Certified Expert/FrameMaker, Acrobat
SOFTWORKS, Inc.
5845 Richmond Highway
Alexandria, VA  22303 USA
(703) 317-8879
smurphy@softworkscc.com


** To unsubscribe, send a message to majordomo@omsys.com **
** with "unsubscribe framers" (no quotes) in the body.   **