Fonts, Acrobat, MS Word, and FrameMaker

[smurphy@xxxxxxxxxxxxxxx]

Once again, I have probably missed an obvious solution, but I am stumped:

A co-worker of mine is working on a manual that is still in MS Word 97   
(haven't converted him to Frame yet!).
We're trying to produce a PDF of his manual, which is written primarily   
in a font called "Souvenir," of which
we own both the TrueType and the PostScript versions.

We all use Windows 95. I set up his computer like mine -- installed the   
4.2.6 PostScript driver,
set TrueType fonts to download as outlines, and set Distiller (version   
3.02) to produce maximum
resolution (no down/subsampling, embed all fonts).

We printed his document by creating a PostScript file in a watched   
folder, which was then distilled into a PDF.

Problem: The text is very poor quality, with "globby" letters like   
someone put too much ink on the press,
and little "lumps" along the bottom of each line of text. It is readable,   
but ugly. We tried distilling it using
both the TrueType and the PostScript versions of the font, to no avail.

I thought this might be a problem with the fonts themselves, so I took a   
one-page FrameMaker document
and created a PDF using first the PostScript font, then the TrueType   
font. In both cases,
I uninstalled one of the fonts entirely so that I would not have two   
fonts with the same name on my computer.
In both cases, the PDFs looked great on screen.

***
In other words, we created PS files with Word and PS files with   
FrameMaker, printing to a watched folder,
then let Distiller produce the PDFs. The Word files look horrible and the   
FrameMaker files look great.
Does anyone know what might account for this or how we can surmount it?   
We may eventually convert
the manual to FrameMaker, but we need to print it by Wednesday, so that   
is not an option right
now.

Thanks

Steve Murphy
Senior Documentation Specialist
Adobe Certified Expert/FrameMaker, Acrobat
SOFTWORKS, Inc.
5845 Richmond Highway
Alexandria, VA  22303 USA
(703) 317-8879
smurphy@softworkscc.com

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